System Engineer
Current- Implemented Azure AD Conditional Access for 10,000+ users, enforcing MFA and device compliance, cutting unauthorized access by 95% and boosting security by 40%. Achieved 99.9% MFA adoption, ensuring compliance and.
- Automated Active Directory user provisioning with PowerShell and Azure DevOps, reducing manual work by 75% and operational costs by 60%. Streamlined onboarding by 40% and cut access-related tickets by 60%.
- Improved mobile security by 30% across 300 devices with Intune, reducing data breaches by 80%. Conducted quarterly vulnerability assessments, maintaining GDPR compliance and achieving zero data loss.
- Maintained 99.9% uptime for a 500-user Microsoft 365 environment, resolving 100+ monthly tickets with 95% satisfaction. Accelerated onboarding by 30% and led a successful cloud migration for 500+ users.
- Provided Tier 2/3 support for 10,000+ users in AD and Exchange, leading system enhancements and major upgrades.
- Implemented robust Microsoft 365 security measures, including conditional access policies, multi-factor authentication, and advanced threat protection. This comprehensive approach decreased security incidents by 60%.