System Engineer
Current• Implemented Azure AD Conditional Access for 10,000+ users, enforcing MFA and device compliance, cutting unauthorized access by 95% and boosting security by 40%. Achieved 99.9% MFA adoption, ensuring compliance and reducing breach risks.• Automated Active Directory user provisioning with PowerShell and Azure DevOps, reducing manual work by 75% and operational costs by 60%. Streamlined onboarding by 40% and cut access-related tickets by 60%.• Improved mobile security by 30% across 300 devices with Intune, reducing data breaches by 80%. Conducted quarterly vulnerability assessments, maintaining GDPR compliance and achieving zero data loss.• Maintained 99.9% uptime for a 500-user Microsoft 365 environment, resolving 100+ monthly tickets with 95% satisfaction. Accelerated onboarding by 30% and led a successful cloud migration for 500+ users.• Provided Tier 2/3 support for 10,000+ users in AD and Exchange, leading system enhancements and major upgrades. • Implemented robust Microsoft 365 security measures, including conditional access policies, multi-factor authentication, and advanced threat protection. This comprehensive approach decreased security incidents by 60% year-over-year and resulted in successful compliance with SOC 2 audit requirements.• Led the successful deployment of Microsoft Teams to 1500+ employees across 5 departments, resulting in a 50% increase in virtual collaboration and a 30% reduction in email volume. Developed custom Teams templates and governance policies, ensuring consistent user experience and adherence to organizational standards.• Developed and maintained a suite of 20+ PowerShell scripts for task automation, saving an estimated 100 hours of manual work per month. Created a centralized script repository with version control, improving operational efficiency by 25% and enabling rapid response to recurring administrative tasks and user provisioning requests.