Dan Wilhoit Email & Phone Number

Franklin, Tennessee, United States

Franklin, Tn

Setup existing restaurant locations in a new cloud-based POS system (Brink) and configure the store's new cloud-based Back of House system (CrunchTime) so that stores could seamlessly convert from older, end of life machines to a modern cloud-based POS System overnight. This included configuring device software and troubleshooting, as well as, managing technicians during a physical installation including, but not limited to; Cash Registers/Order Takers, Credit Terminals, Receipt Printers, Kitchen Display Systems, Order Displays in Drive-Thru locations and maintenance/troubleshooting on Meraki managed switches and firewalls.

Nashville, Tennessee, United States

Support both outbound route planning and inbound freight management for the Kroger Transportation Center (KTC). Manage costs and revenue for managed freight and route all distribution center and manufacturing store orders to ensure on-time delivery of product. Communicate with various business partners and provide staff support and technical assistance to the KTC and affiliated divisions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Greater Nashville Area, Tn

Deliver impeccable first or second level hardware assistance and support to Genesco’s retail shoe stores. Uphold a superior level of technical skills in troubleshooting and escalating issues to tier III level support. Advise and support team with store POS software functionality questions as appropriate.Key Achievement:Currently overseeing companywide onsite Point of Sale software upgrade taking all U.S. Stores from In-Store Plus to X-Store during overnight installations.

Nashville, Tn

Render exceptional support and service to school districts across the state regarding educational information systems and data records. Deliver strategic direction and guidance with relation to state educational directives and policies. Champion new technology initiatives and train districts staff on SOP and best practices.Key Achievements:Enabled the achievement of bottom-line factors by managing and coordinating the support process and provisioning the user accounts for upwards of 1500 users of a statewide system that allowed to access Federal grant money.Led Orion Single Sign-On project operations from inception to completion within timely and budgetary constraints.

Brentwood, Tn

Supervised and oversaw new TSC stores operations for seamless running of process, ensuring the establishment of Citibank and Telecheck processing, and assuring remote access of computer equipment, setting up store accounts with IBM and UPS. Steered the development program aimed at training and educating team, resulting in augmenting staff skills.Key Achievements:Created a stimulating learning environment with respect to train, coach and mentor multiple team members in promoting larger internal roles within the Help Desk and ultimately promote to new positions within the company.Diffused store impeding queries from POS systems to policy issues as well as timely reported to the appropriate department if necessary.

Nashville, Tn

Ordered all beer, wine and spirits, managed inventory and check in procedures for all vendors.● Managed merchandising program. Designed all in store displays and partnered with vendors onmulti case displays to highlight new and existing product lines.● Partnered with vendors to add new product placements and to provide creative marketing strategiesfor our unique customer base.

Nashville, Tn

Perform maintenance on all buildings/structures on the WHYDC campus.● Complete job requisitions for HVAC, plumbing, electrical, key and lock and carpentry.● Diagnosed any Fire Safety system issues and work with appropriate vendors to resolve.● Repair and maintain all tools and equipment used at WHYDC.● Fabricated parts and tools as needed to complete jobs.

Nashville, Tn

Work with customers and other associates to design and order custom doors, windows andmoulding.● Prepare any special orders for delivery and installation. Review orders with customers to ensurecorrect design and fit.● Used "Outside of the Box" thinking to deliver solutions to more complex and unique buildingapplications.● Develop all Millwork Specialists and Lumber/Building Materials Associates. Ensure all training iscomplete in a timely fashion and complete reviews and development plans for each associate.● Check inventory levels on a daily basis to ensure job lot quantities are available at all times.● Certified trainer on all lift equipment.● Train any new associates on how to safely operate all lift equipment

Nashville, Tn

Work with customers and other associates to design and order custom doors, windows andmoulding.● Prepare any special orders for delivery and installation. Review orders with customers to ensurecorrect design and fit.● Used "Outside of the Box" thinking to deliver solutions to more complex and unique buildingapplications.● Develop all Millwork Specialists and Lumber/Building Materials Associates. Ensure all training iscomplete in a timely fashion and complete reviews and development plans for each associate.● Check inventory levels on a daily basis to ensure job lot quantities are available at all times.● Certified trainer on all lift equipment.● Train any new associates on how to safely operate all lift equipment

Nashville, Tn

Assist every customer in every department.● Prepared orders for will call and delivery.● Received freight, stocked my primary areas first and then assured the store wherever needed.● Certified operator on all lift equipment.

Valdosta, Ga

Assist every customer in every department.● Prepared orders for will call and delivery.● Received freight, stocked my primary areas first and then assured the store wherever needed.● Certified operator on all lift equipment.

Continually working to ensure guest satisfaction at all times. Maintain food quality while ensuring expedient delivery. Order product, schedule & train employees.

Ensuring every guest has a memorable experience. Oversee all daily operations and building maintenance Seeing to all staffing needs; scheduling, hiring, training etc. Planning private functions (decorations, entertainment, menu's etc.) Create and promote in house events, VIP segments and parties Inventory control and ordering of all Food, Beverage & Retail products/suppliesEnsure budgetary requirements are met and cost of goods is within acceptable thresholds Preparing P&L sheets, Cash Sheets Quality control

Inventory control and ordering of all Food, Beverage & Retail products/supplies Ensure budgetary requirements are met and cost of goods is within acceptable thresholds

Oversight of staff, hired and trained new employees Booked live music/entertainment Ordered product and maintained inventory Promoted events (Bands, Karaoke, Trivia, Sporting events, etc.)

Hired and trained new bartenders and wait staff Assisted general manager with promotions and booking live music/entertainment Ordered product and maintained inventory

Bartended in a high volume environment generating $2000 - $3000 in sales/night