Daniel Willis Email & Phone Number

Perth, Western Australia, Australia

• Lead a team of 80+ through company acquisition• Acquisition experience at venue level, developing teams and navigating change processes• Implement new policies and procedures in line with company growth and strategy targets• Proactive approach to venue management, strategic development, and positive change initiatives • Create, develop and maintain relationships with key stakeholders• Manage and control expenses, stock management and variable costs within set budgets and P+L• Full responsibility for venue sales, KPIs, labour, stock control, finance, safety, secondary spend, human resource, COGs, and venue maintenance• Mentor and develop a venue leadership team across three departments including all company and legal compliance policies and procedures

Melbourne, Victoria, Australia

• Relocation to Melbourne to oversee and support 4 Victorian venues• Assist the Regional Manager in delivering on venue KPIs and operational targets• Identify and implement venue specific strategies and overall business improvements• People management and succession planning to retain, coach, and develop solution focused teams • Ensure compliance with all systems, operating controls, legislative requirements, and budgets• Establish proactive and engaged teams through positive workplace culture initiatives• Maintain high service and product quality standards to continue exceeding guest expectations• Multi-site management, reporting and organisational experience

• Leadership, guidance, and development of a high performance team• HR management, recruitment, and growth of a team of 80+ • Launched toolbox meetings and employee growth opportunities• Build on and enhance positive workplace culture• Introduce new recruitment strategies, on-boarding, and training modules • Day to day business operations and year on year business development• Meet key deadlines, KPIs, audits, inventory controls, wages, COGS, and safety controls• Boost green initiatives; waste management, containers for change systems, phase out single use plastic• Seek and analyse feedback from all stakeholders, with timely introduction of positive change initiatives

Scarborough, Western Australia, Australia

• Direct, oversee and manage day to day venue operations• Train, develop and mentor a team of 40+ staff• Stakeholder communication and business initiatives development• Assist in venue and product promotions, sales, and incentives• HR management including recruiting, employee relations and training• Front line management; timely and attentive customer service• Ensure adherence and engagement with all policies and procedures• Head barista experience, front line management and customer service

Munich, Bavaria

• Seek, create, and implement strategic plans for business growth• Responsible for multi-million-euro event operations • Manage budgets, profit and loss and financial business obligations• Organise multi-site Festanation campsites throughout the year• Annual development and operations plan• Lead and develop a team of 60+ staff, volunteers, and management• Ensure adherence to health and safety obligations• Increased events portfolio, staff retention and sales • Implemented a new property management system (Beds24)• Raised customer ratings from 7.7 to 9.1/10

Perth, Western Australia, Australia

• Lead sales teams to deliver and exceed on sales targets • Independent sales roles in FMCG and grocery chains• Detailed sales reports, stock analysis and forecasts• Service a range of clients including FMCG, liquor and events • Exceeded stakeholder demands and sales growth requirements • Staff coaching, training and feedback to ensure team success • Cultivate a competitive and collaboration team environment

Various

• Implement, develop, and review site health promotion programs• Service mine site sport and recreation facilities and events• Manage budgets for community, leisure, and social facilities• Review usage data, prepare and present reports to stakeholders• Exceeded stakeholder demands and recreation growth requirements• Increased recreation and events participation by 20%

Bachelor Of Science (Bsc), Sport Science, Exercise And Health

Advanced Diploma, Business Administration And Management, General

Certificate Iv, Human Resources Management And Services

Graduate Diploma Strategic Leadership, Business Administration, Management And Operations