Daoud Neil Miller Email & Phone Number

Greater Seattle Area

• As an integral member of a team, facilitate orientation and training of 250 elders, adults and families with children annually as volunteer Beach Naturalists who provide customer service and natural history education to the public. Mentor and supervise shifts of volunteers to help beach visitors develop meaningful connections to the Puget Sound marine ecosystem during low tide events.• Provide welcoming and informative interpretive services focused on Pacific NW marine life and ecosystem conservation issues to diverse and intergenerational populations during seasonal low tide visits to Puget Sound beaches throughout King County.

Seattle, Wa

• Designed and implemented, in collaboration with education manager, the Aquarium’s first comprehensive interpretive training program for volunteers and staff. Conducted multiple training sessions and strengthened volunteers’ skills through additional coaching and modeling.• Placed interpretive volunteers in positions and coordinated volunteer program schedule. Supervised volunteers and provided assistance and consultation as needed.• Created and chaired interdisciplinary Interpretive Program Advisory Committee. Recruited staff and volunteer committee members. Collected feedback from all parties involved in volunteer activities through written survey and testimonials; and used the evaluation results to make improvements to the program.

Seattle, Wa

• Modeled good work ethic and built positive relationships with at-risk, multi-culture, and homeless youth and young adults ages 16-21 while working alongside them in organic farm production.• Worked with Rainier Beach’s ethnically diverse and elder populations in sustainable organic food production on local community farmlands. • Taught classrooms of school-aged children all aspects of organic gardening during outdoor field trips.

Seattle, Wa

• Interviewed/screened applicants and trained new volunteers as Zoo Ambassadors to the public, emphasizing customer service expectations and safety procedures. Implemented mentoring experiences for new volunteers.• Managed Docent Program of experienced and advance-trained education volunteers: including scheduling docent shifts and coordinating check-out system for education resource toolkits. • Collaborated with elder seasoned members of the Docent Training Committee to substantially revise the training curriculum, recruit and screen experienced volunteers as docent training applicants, and conduct the 4-month long training program for new docents. Coached trainees in final project presentations. Recruited mentors for new docents.• Maintained database accounts for 500+ volunteers using point-of-service terminals and Volgistics volunteer management program to edit personal profile data, service schedule and history, skills trainings and role assignments, etc.• Assisted and consulted volunteers as needed, including help with skills development, special projects, and individual requests and concerns.• Collected and entered service data into database. Generated monthly and annual metrics reports.• Recruited and scheduled volunteers for ongoing positions (farm animal guest experiences), seasonal experiences (animal-feeding shifts), and special events and tours.• Developed new docent committee positions and recruited docents to create curriculum/update themes and provide content (artifacts, props, educational displays and activities) for Habitat Toolboxes.• Worked with the volunteer Docent Advisory Committee to develop and conduct skill-building workshops/meetings for docents. Worked with Volunteer Program Team to implement continuing education opportunities for zoo ambassador volunteers during shift information meetings.• Collaborated with program team in putting on the annual all volunteers recognition event.

• Created new community organization in collaboration with Vashon Island residents, focused on caring for island shorelines and marine life. Produced community-building and low tide beach events targeted variously toward senior, intergenerational and general audiences.• Developed and taught new volunteer training program for community residents to be educators and interpretive guides for beach visitors.• Chaired planning committee of community elders and non-profit organizations for Vashon’s annual community shoreline low tide education event, at which 1000+ adults & children connect with marine life, friends and neighbors during beach explorations.

• Worked with members of the organization to develop and conduct community building events aimed at connecting members and their neighbors toward protecting their neighborhood marine shorelines.• Developed and maintained strategic partnerships with community groups, non-profit organizations, state and local governmental agencies, and professional resource sites.• Conducted event planning campaigns and assisted with volunteer database using Salesforce.

• Provided friendly and responsive customer service during natural history interpretive interactions with school children, families and the general public on beaches at low tide.• Enforced City of Edmonds marine reserve regulations regarding marine life collecting and dogs, and Beach Etiquette policies of appropriate touching interactions with marine animals.

Seattle, Wa

• Conducted environmental education programs for Seattle Public school children and the general public, focusing on animal and plant communities in urban habitats. • Created and presented seasonally focused outdoor field programs to families and the general public that included guided walks exploring animal and plant communities.

Master Of Science, Resource Interpretation, Dept Of Forestry

Certified Interpretive Trainer, Guide & Host, Resource (Natural/Cultural/Historical) Interpretation

Master Of Arts, Counseling Psychology

Bachelor Of Science, Chemical Engineering