Daphne Charles Email and Phone Number

• Encouraged associate to identify and communicate ideas that will improve the products and services provided to local customers • Applied information about competitor process, products, displays, and change initiatives to upgrade knowledge related to own functional areas, ensure everyday low prices, and male improvements in the store• Monitored merchandising timelines and ensures products, fixtures, displays, modulars, layouts and floor plans• Evaluated and trained associates on merchandising improvement processes and monitors associate implementation of theses practices in order to achieve business goals and objectives• Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends• Reviewed customer-focused data and adjusts performance to address findings• Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseled managers on candidate selection; conducted and analyzed exit interviews• Informed associates how to identify and locate resources to meet the diverse needs of customers • Coordinated and aligned planning with organizational initiatives and direction• Checked and audited timekeeping and attendance records for compliance standards and payroll integrity • Provided specific, honest, accurate, and timely feedback on associate performance • Assigned tasks to associates that fit their skill levels and maximize team performance• Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings• Ensured associates understand and participate in the grass root process year-round• Implemented processes and practices designed to improve engagement and enhance operations • Encouraged growth of all associates, provides ongoing feedback, and created and environment for development opportunities

• Mentor Wal-Mart First Generation freshmen to help them transition into a sophomore.• Encourage mentees to maintain a minimum 3.0 GPA to qualify for future opportunities with the Thurgood Marshall College Fund and other scholarships• Responsible for organizing activities and events with the meentees twice a month • Aid meentees to become more familiar with resources available on campus