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@xerox.com
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Daphne Cochran is listed as Call Center Management| Leadership | Team Building | Customer Experience | Coaching | Quality | Mentoring | Onboarding | Interviewing at HALO - Recognition & Incentives, a company with 99 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at xerox.com and a matched LinkedIn profile for Daphne Cochran.
Daphne Cochran previously worked as Customer Service Manager at Halo - Recognition & Incentives and Customer Service Manager at Xerox. Daphne Cochran holds High School, Ged from Samuel Gompers High School.
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AeroLeads found 1 current-domain work email signal for Daphne Cochran. Compare company email patterns before reaching out.
Highly accomplished Call Center Manager with extensive experience managing small and large call centers, in-person and remote providing customers with World Class customer experience. Finely honed leadership, strategic thinking, and relationship-building with internal and external customers. I have excellent written and verbal communication skills while exceeding standards for productivity and key performance indicators (KPI). Core Competencies:Data Analytics Project ManagementTrainingTime ManagementQuality AssuranceProblem-solving skills.
Listed skills include Listening, Coaching, and Mentoring.
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Long Island City New York
Recognition and Event Gifting businesses for HALO Manage the Customer Service teams in New York, Sterling Illinois, and Manila. Develop and implement training for new hires and ongoing development. Work closely with Supervisors and Team leads to ensure policies and procedures are followed.
Newark New Jersey
In my position as Call Center Manager, of NJ E-Zpass I also oversaw the walk-in center, transponder distribution and collections. Under my supervision, the NJ call center collected 1MM in unpaid tolls in 2015.
Paramus, New Jersey, United States
Tower Group is 1 of the 50 largest providers of property and casualty insurance products in the US. As a manager, I maintained staff by recruiting, selecting, and training employees while developing personal growth opportunities.
New York City Metropolitan Area
Managed and developed the call center agent and retention reps to exceed their call center KPIs and individual goals. Managed internal and external relationships to get the job done!
Other employees you can reach at halorecognition.com. View company contacts for 99 employees →
Rich Tuck
Colleague at Halo - Recognition & IncentivesGreater Chicago Area, United States
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Marta Wrzesien
Colleague at Halo - Recognition & IncentivesNew York, New York, United States, United States
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Debra Fenton
Colleague at Halo - Recognition & IncentivesNew York, New York, United States, United States
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Michael Portwood
Colleague at Halo - Recognition & IncentivesNew York City Metropolitan Area, United States
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Adam Fox
Colleague at Halo - Recognition & IncentivesSan Francisco Bay Area, United States
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Diana Rivera
Colleague at Halo - Recognition & IncentivesNew York City Metropolitan Area, United States
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Cynthia Russo
Colleague at Halo - Recognition & IncentivesNew York City Metropolitan Area, United States
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Sheila Sheldon
Colleague at Halo - Recognition & IncentivesGreater Reading Area, United Kingdom
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Michele Valentino
Colleague at Halo - Recognition & IncentivesNew York City Metropolitan Area, United States
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Jennifer Malchak Mahoney
Colleague at Halo - Recognition & IncentivesLong Beach, New York, United States, United States
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Quick answers generated from the profile data available on this page.
Daphne Cochran works for HALO - Recognition & Incentives.
Daphne Cochran is listed as Call Center Management| Leadership | Team Building | Customer Experience | Coaching | Quality | Mentoring | Onboarding | Interviewing at HALO - Recognition & Incentives.
AeroLeads has found 1 work email signal at @xerox.com for Daphne Cochran at HALO - Recognition & Incentives.
Daphne Cochran is based in New York City Metropolitan Area, United States, United States while working with HALO - Recognition & Incentives.
Daphne Cochran has worked for Halo - Recognition & Incentives, Xerox, Tower Group Companies, and Sprint.
Daphne Cochran's colleagues at HALO - Recognition & Incentives include Rich Tuck, Marta Wrzesien, Debra Fenton, Michael Portwood, and Adam Fox.
You can use AeroLeads to view verified contact signals for Daphne Cochran at HALO - Recognition & Incentives, including work email, phone, and LinkedIn data when available.
Daphne Cochran holds High School, Ged from Samuel Gompers High School.
Daphne Cochran is listed with skills including Listening, Coaching, and Mentoring.
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