Daphne Crawford Email and Phone Number

Interview customers to evaluate customers’ needs based on prior work history, barriers to employment, education, skills, and wages desired.Conduct Reemployment Services and Eligibility Assessments and Career Center Customer Engagement appointments to determine UI customers’ work search activities and continued eligibility for benefits. Help unemployed individuals with obtaining employment by providing job referrals, developing resumes, and coaching on interviewing skills.

Provide Guidance to Adult or Dislocated workers regarding career paths, training options, and careers to determine occupational potentials to labor demands and labor market. Interview, give information, and seek funding through the Trade Adjustment Act for further college and vocational training for individuals.Teach workshops including resume preparation, interviewing, job search skills, and online applications. Training new staff members and coordinate the site when site coordinator is not present.Refer customers to vocational training, Department of Social Services, Department of Labor, Fidelis, or youth programs, and other community resources. Work as a secretary at the front desk by transferring phone calls to accurate parties and answering any questions a customer might have.

Prepared tax returns for individuals, corporations, and partnerships. Provided stock consultations and completed stock projects through Excel.

Provided non direct care services such as filling water pitchers, making beds, accompanying residents to and from doctors’ appointments, and transporting customers to and from places within building. Answered call bells to determine resident’s needs and paged certified nursing assistant to room.Directed the Connections Program (program in which dementia patients attended) and documented behaviors.Helped pass out meals and documented food and fluid intake into a kiosk. Communicated with residents, supervisors and family members to provide a caring environment.

Managed staff on the closing shift and morning shifts.Completed daily inventory and ran daily deposits to the bank. Ran drive thru and front counter to take customers food and drink orders.Sold donuts, coffee, and upsold new food or drink products. Performed cleaning duties including sweeping, mopping, dishwashing, and the cleaning of countertops.