Daphne Crawford Email and Phone Number

Responsible for answering calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing papers. receive and process deliveries, schedule appointments. Assist AGM with assemble new hire packets, input employee data and maintain employee, files organize new employee orientations, submitting(AAN) Associate Action Notice for transfer and/or termination of employees, running production reports for all operational managers using Crystal Ease software and creating spreadsheet for peak season, production reports etc using Excel. Provide professional approach to all inbound/outbound calls related to customer orders for Mark & Graham brand. Confirm customer delivery windows within the system as well as customer contacts. Process all returns so that customers received refund in a timely manner. Submit daily, weekly, monthly, and quarterly reports to all department heads, using Microsoft Excel and Microsoft Word.