Daphne King Email & Phone Number

Toronto, Ontario, Canada

Ideating and launching custom activations between Wattpad and brand partners across the Entertainment and CPG industries. - Facilitating brainstorming and ideation, I create killer custom powerpoints with big ideas and clear road maps to execution- The go-to Creative Expert on the Brand Partnerships team, I’m known for my out-of-the-box ideas, attention to detail, and engaging visual presentations- Working closely with clients and cross-functional teams, I manage the full lifecycle of brand activations from proposal to execution, performance optimization, and reporting- Staying up-to-date on the latest from our current and prospective partners, from social media trends to entertainment news and emerging content, I cumulate and share monthly insights to keep team members in the know - Notable partners include Crocs, Amazon Prime Video, Apple TV, and Disney+

Guelph, Ontario, Canada

- Project Manager for several email newsletters for the agency's largest client, AARP - Primary point of contact for clients on all front, including email activation, weekly reporting, and supporting changes to existing processes - Worked with several departments to develop and roll out a new automated process for a daily email newsletter that increased efficiency and reduced hours spent on this project- Worked in both Agile and Waterfall project management styles

- Worked alongside trained Government officials to conduct contact tracing during the height of the COVID-19 pandemic - Conducted over 25+ calls daily to both cases and close contacts to collect personal health information, and provide information on COVID-19 - Assessed and escalated calls as needed to Case Managers, local Public Health officials, and Emergency Responders

- Revamped all LearnFormula and LearnFormula subsidiary social media pages, including Instagram, Facebook, LinkedIn and Twitter- Created and moderated a LearnFormula Instructors group on LinkedIn to encourage discussion between Instructors and facilitate conversations on and off the platform - Facilitated sales conversations with new and existing clients, with a focus on entering the post-secondary space - Launched and oversaw the implementation of a Co-Op program with the University of Toronto and York University, including creating job postings, reviewing candidates and organizing several rounds of interviews with the wider teams- Implemented a formal onboarding process and created a collection of documents to streamline the new hire and onboarding process

- Managed and was the primary point of contact for over 50 businesses in the Guelph area, including weekly check-ins, site visits, and facilitating sales conversations - Oversaw the applicant pipeline, interviewing up to 15 job applicants and managing 100+ associate files with weekly touch-points- Created and posted job ads, mass-email communications, and consistently edited client literature for tone, grammar, and spelling

- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels- Modelled effective leadership to gain commitment to store goals and training to exceed industry standards

Bachelor Of Arts - Ba, Communication And Media Studies

Human Resources Management And Services