Operations Manager
CurrentKey Responsibilities:Support of Chief Operating OfficerInbox and calendar managementSupport for COO projects, including event management, client experience and recruitmentProtect COO’s time, ensuring preparation for meetings and deadlines are metSystems and Process Optimisation:Identify opportunities for process optimisation and implement new systems to enhance operational efficiency, including automationsDrive a culture of continuous improvement initiatives across the organisationEncourage knowledge sharing and joint initiatives across teams, fostering a collaborative cultureManagement of HR system and support for team membersEmployee Engagement:Work closely with business leaders to ensure alignment with objectives and implement across the organisationFoster a positive and inclusive workplace cultureIdentify and implement programs to enhance employee morale and engagement, particularly for team based offshoreSupport the leadership team in merger and acquisition activityImplement effective onboarding programs for new employeesLeave management across organisationClient Management:Support team in onboarding and offboarding of new clientsOversight of client activity and identification of opportunities to improve client satisfaction and retentionEvents Organisation:Administrative support for in-person and online events, including budgets, collateral and liaison with suppliersAttend regular meetings for event organisation and monitor progress in Asana