A dedicated and adaptable financial services professional with a strong focus on delivering value add support to business partners. Daphne has extensive experience in the Financial Services sector, including project management, risk management and start-up of a new business unit.Her current role as the Industry Insight Manager involves research, development and implementation of the industry specialisation strategy for Professional Services specifically to Accounting and Legal firms. Prior to this role, Daphne focused on the accreditation and review of franchise systems and the wind down of the Financial Planning business within the division. Daphne was an integral member of the Broker & Agency Sales Team and a recipient of the 2005 CEO Award for playing a key part in the start –up phase of this business unit. A strong focus on compliance and brand protection was required for this role.Her business analytical skills were gained through delivering business improvement projects ranging from business requirement gathering, cost/benefit analysis, stakeholder management and implementation of productivity initiatives. Her background in financial and credit analysis of commercial and asset finance transactions as a Credit Analyst helps identify and interpret financial trends of corporate entities. Daphne has a strong work ethic and relationship with her business partners to provide a high level of service to her stakeholders. She has great energy, passion, a CAN do attitude and have the ability to drive change, influence and enjoys working in a high performing team.Daphne is able to communicate in Bahasa Malaysia and Cantonese having studied in Malaysia.
Listed skills include Industry Analytics, Business Process, Franchising, Accreditation, and 23 others.
