Daphne Bien-Aime Email & Phone Number

Baldwin, Ny, Us

United States

Carlstadt, Nj Formally In Ny, Ny

General Manager – Production and Traffic, 2006 – 2011Spearheaded design, traffic, and finishing departments of a busy printing company, successfully managing 3 departments and 12 staff members with a $1M budget. Initiated a strong focus on green initiatives for profitability and improved company branding. Collaborated with company owner and team members to strategically plan, implement, and execute successful financial and operational plans. Strategically researched marketplace, working with continuous improvement principles to retain staff, expand opportunities, and deepen industry knowledge.Key Achievements: Implemented new merchandising and inventory control procedures to boost inventory turns, ensure manager accountability, and slash cycle times.Achieved goals and objectives through positive change internally and with vendors while maintaining high levels of employee retention (95%+) and improved interdepartmental communication.Implemented expense tracking mechanism to enhance billing accuracy and reduce rework.Slashed costs by 10-15% annually year over year by strategic sourcing and process improvements.

Carlstadt, Nj Formally In Ny, Ny

Traffic & Coordination Manager, 2004 - 2006Promoted to help turn around a struggling department. Led traffic and finishing department, guiding supervisors and ensuring progressively increasing results in areas of cost and profit. Deployed programs to improve employee development and morale areas while consistently striving to achieve operational and financial goals.Key Achievements: Commended for going beyond expectations with department turnaround. Achieved services increase to 20% over forecast and 12% ahead of established plan.Assistant Manager, 2002 – 2004Managed daily office operations while working closely with general manager on all fulfillment and strategic planning areas. Key Achievements: Co-developed a customized order fulfillment system to boost customer service via streamlined shipping processes.

New York, Ny

Earlier career history demonstrating strong marketing, collaboration, operational, and organizational management skills includes: Harlem Spirituals, NY, NY: Marketing Assistant. Berlitz Language Center, New York, NY: Sales Assistant. Further Details Available Upon Request.

Certification, Pmc Project Management

Ba, Fashion & Visual Merchandising

Bs, Management And Marketing