Daphne Hampson Email & Phone Number

Richmond, Bc, Ca

Montreal, Quebec, Canada

Asset Management , sales ,marketing and profit strategy - Four Seasons Hotel Montreal

Vancouver, British Columbia, Canada

Asset Management and Sales ,technology and renovation various hotels , acquisition,disposition ,assisting with new build hotel design, size ,style Vice Chair IHG Owners Advisory Technology IHG Canada committee

Vancouver, British Columbia, Canada

Asset management Westin Bayshore Hotel , Vancouver and Sundial Hotel Whistler , new hotel projects brand selection and proforma modelling - multi hotel tech stack selection for new build hotels

Vancouver, Canada

Independent Consultancy Specializing in Hotel Operations, Strategic Planning, Asset Management,Operational Review, Process Re-Engineering, Revenue Management, Sales Deployment, and Receivership,- repositioning and reengineering space utilization and profit generation of the Westin Bayshore Hotel Vancouver- Underwriting and acquisition execution of Royal York Hotel Toronto and Hyatt Regency Vancouver with InnVest Reit, Westin Bayshore Hotel for Concord Pacific - Created proforma and… Show more Independent Consultancy Specializing in Hotel Operations, Strategic Planning, Asset Management,Operational Review, Process Re-Engineering, Revenue Management, Sales Deployment, and Receivership,- repositioning and reengineering space utilization and profit generation of the Westin Bayshore Hotel Vancouver- Underwriting and acquisition execution of Royal York Hotel Toronto and Hyatt Regency Vancouver with InnVest Reit, Westin Bayshore Hotel for Concord Pacific - Created proforma and operational business plan for developer to get bank financing for new build hotel in Montana- Hotel and strata title operations development planning for development plan approvals- Due diligence and acquisition of 5 hotels in Vancouver, Toronto and Hawaii - Hotel Asset Management for 4 leading Vancouver city developers and one independent owner- Asset Management Fairmont Royal York Toronto, Fairmont MacDonald Edmonton, Fairmont Palliser Calgary and Sheraton Suites Eau Claire Calgary; Hyatt Regency Vancouver, - Asset Manager Shangri-la Hotel Vancouver, Shangri-La Hotel Toronto and Fairmont Pacific Rim- Opened 2 hotels, overseeing execution from pre-construction planning to opening- Consultancy for Major International Hotel brand on F&B revitalization and improved revenue stream- Negotiated Restaurant Management and Spa Management agreements, and re-negotiated hotel operating and retail agreements- Conducted silent shopper surveys for service execution, evaluation of call centre and website booking capabilities for West Coast Resort Company Show less

Toronto, Canada Area

Asset Management of Luxury Portfolio ( 5 hotels, 2963 rooms) Acquisition and Due Diligence of Royal York Hotel (1363 rooms) and Hyatt Regency Vancouver (644 rooms) Restaurant and bars reconceptualization and envisioning for Fairmont Palliser and Sheraton Suites Eau Claire Calgary

Vancouver And Toronto, Canada

Responsible for:- Hotel and Restaurant Management company relationships- Increasing revenues and profit performance of Fairmont Pacific Rim, Shangri-la Hotel Vancouver, Shangri-La Hotel Toronto, Soho House Toronto, Momofuku Toronto, and the Miraj Hammam Spa by Caudalie Paris- Construction and due diligence on new acquisition opportunities, strata and condo corp disclosure and cost sharing agreements and budgets, retail leases, parking in multi purpose buildings

Toronto And Vancouver, Canada

International group of Hospitality Consultants headquartered in London The Hotel Solutions Partnership offers specialist hotel consultancy services to hotel owners, operators, brands, developers, lenders and investors- Brand development strategy for emerging Asian hotel chain,

Specialist in Hospitality and Real Estate Recovery Solutions - working with Lenders, developers and owners to inrease sales and operational effectiveness and reduce - positioning properties for resale

Using Six Sigma methodology, improved operations and increased revenue in various channel distribution systems by establishing Standard Operating Procedures and Service Standards, aligning accounting methodology to benchmark industry performance, and implementing higher focus on Revenue Management. Achievements included:- Reduced Cost per occupied room (CPOR) by $3.27 (14%).- Led strategic Lodging team to implement best practices companywide and developed operational review format… Show more Using Six Sigma methodology, improved operations and increased revenue in various channel distribution systems by establishing Standard Operating Procedures and Service Standards, aligning accounting methodology to benchmark industry performance, and implementing higher focus on Revenue Management. Achievements included:- Reduced Cost per occupied room (CPOR) by $3.27 (14%).- Led strategic Lodging team to implement best practices companywide and developed operational review format resulting in 63.7 % Lodging profit improvement Show less

With P&L responsibility for a $278.7 Million operating budget, created the strategic vision for Divisional growth (revenue, EBITDA, business model, partnerships) and provided ongoing leadership and direction to a team of 25.

Charged with responsibility for growing and maintaining the Canadian franchise portfolio of full and select service hotels and for managing the Westin brand franchise collection across North America. Worked closely with owners and asset managers to best determine positioning and renovations required to optimize profitability and ROI.

Working with Owned and Managed Sheraton and Westin hotels across Canada and US Pacific North West regions. Providing budget and operational guidance and control by establishing productivity and efficiency goals with each team and working with the teams to improve their customer facing guest satisfaction scores

Oversaw 50M renovation. Built business case for change to re position hotel from transient customer base to conference centre. Built new marketing plan and operating plan to relaunch at higher standard and to steal market share

461 room resort with extensive meeting space, 3 restaurants and extensive private tennis club

Responsible for leading F&B operations in Western Canada for 8 properties, wrote corporate standards on F&B

Le Quatre Saisons Montreal responsible for F&B operation

London England

Created Purchasing department when previously managed at departmental level, negotiating contracts for Rooms and F&B, all Food Purchases

Hotel Diploma, Hotel Business, Honours

Bsc, Neurobiology And Comparative Physiology

Activities and Societies: Kappa Kappa Gamma Chapter President