Daphne Hampson

Daphne Hampson Email and Phone Number

Chairperson Global Product and Technology @ IHG Owners Association
Richmond, BC, CA
Daphne Hampson's Location
Richmond, British Columbia, Canada, Canada
Daphne Hampson's Contact Details

Daphne Hampson work email

Daphne Hampson personal email

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About Daphne Hampson

Experienced Hotel Executive and Asset Manager specializing in International 5 star luxury hotels in Sales and Profit Maximization. Proven excellence developing and executing strategy for multi-property performance, brand development, portfolio acquisition, due diligence and expansion planning in resorts, hotels and mixed use condo projects.Interested in opportunities for hotel management, development, strategic planning and asset management, re-positioning and acquisition projects, and change management for sales & profit optimizationSpecialties include:• Organizational Design and development of profit centres and departments, including shared services in HR, Finance and IT• Asset management, budgeting and profit enhancement • Process Planning and project management of Resort Development and Construction • Pre-Opening, restructuring and renovation repositioning from concept to launch on time and on budget • Underwriting , Due diligence and hotel acquisition• Analytical and tactical guest satisfaction strategies, silent shopper investigations• Revenue source analysis and growth and, redeployment of sales and marketing resources.• Brand strategy and standards development• Multi-unit Hotel and F&B strategy• Asset Vitalization• All phases of construction and development process for renovation, rebranding and new build construction• Six Sigma and Process improvement• Sales and marketing• Operational control and governance• Standard operating Policies and Procedures

Daphne Hampson's Current Company Details
IHG Owners Association

Ihg Owners Association

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Chairperson Global Product and Technology
Richmond, BC, CA
Website:
owners.org
Employees:
107
Daphne Hampson Work Experience Details
  • Ihg Owners Association
    Chairperson Global Product And Technology
    Ihg Owners Association
    Richmond, Bc, Ca
  • Carbonleo
    Consultant Asset Manager
    Carbonleo Oct 2023 - Present
    Montreal, Quebec, Canada
    Asset Management , sales ,marketing and profit strategy - Four Seasons Hotel Montreal
  • Anthem Properties Group Ltd.
    Consultant Asset Manager
    Anthem Properties Group Ltd. Oct 2015 - Present
    Vancouver, British Columbia, Canada
    Asset Management and Sales ,technology and renovation various hotels , acquisition,disposition ,assisting with new build hotel design, size ,style Vice Chair IHG Owners Advisory Technology IHG Canada committee
  • Concord Pacific
    Consultant Asset Manager
    Concord Pacific Sep 2015 - Present
    Vancouver, British Columbia, Canada
    Asset management Westin Bayshore Hotel , Vancouver and Sundial Hotel Whistler , new hotel projects brand selection and proforma modelling - multi hotel tech stack selection for new build hotels
  • Strategic Hospitality Management Resources Inc.
    President
    Strategic Hospitality Management Resources Inc. Dec 2008 - Present
    Vancouver, Canada
    Independent Consultancy Specializing in Hotel Operations, Strategic Planning, Asset Management,Operational Review, Process Re-Engineering, Revenue Management, Sales Deployment, and Receivership,- repositioning and reengineering space utilization and profit generation of the Westin Bayshore Hotel Vancouver- Underwriting and acquisition execution of Royal York Hotel Toronto and Hyatt Regency Vancouver with InnVest Reit, Westin Bayshore Hotel for Concord Pacific - Created proforma and… Show more Independent Consultancy Specializing in Hotel Operations, Strategic Planning, Asset Management,Operational Review, Process Re-Engineering, Revenue Management, Sales Deployment, and Receivership,- repositioning and reengineering space utilization and profit generation of the Westin Bayshore Hotel Vancouver- Underwriting and acquisition execution of Royal York Hotel Toronto and Hyatt Regency Vancouver with InnVest Reit, Westin Bayshore Hotel for Concord Pacific - Created proforma and operational business plan for developer to get bank financing for new build hotel in Montana- Hotel and strata title operations development planning for development plan approvals- Due diligence and acquisition of 5 hotels in Vancouver, Toronto and Hawaii - Hotel Asset Management for 4 leading Vancouver city developers and one independent owner- Asset Management Fairmont Royal York Toronto, Fairmont MacDonald Edmonton, Fairmont Palliser Calgary and Sheraton Suites Eau Claire Calgary; Hyatt Regency Vancouver, - Asset Manager Shangri-la Hotel Vancouver, Shangri-La Hotel Toronto and Fairmont Pacific Rim- Opened 2 hotels, overseeing execution from pre-construction planning to opening- Consultancy for Major International Hotel brand on F&B revitalization and improved revenue stream- Negotiated Restaurant Management and Spa Management agreements, and re-negotiated hotel operating and retail agreements- Conducted silent shopper surveys for service execution, evaluation of call centre and website booking capabilities for West Coast Resort Company Show less
  • Innvest Reit
    Asset Management Consultant
    Innvest Reit Aug 2014 - May 2015
    Toronto, Canada Area
    Asset Management of Luxury Portfolio ( 5 hotels, 2963 rooms) Acquisition and Due Diligence of Royal York Hotel (1363 rooms) and Hyatt Regency Vancouver (644 rooms) Restaurant and bars reconceptualization and envisioning for Fairmont Palliser and Sheraton Suites Eau Claire Calgary
  • Westbank Hotel Group
    Asset Management Consultant
    Westbank Hotel Group Jul 2009 - Dec 2014
    Vancouver And Toronto, Canada
    Responsible for:- Hotel and Restaurant Management company relationships- Increasing revenues and profit performance of Fairmont Pacific Rim, Shangri-la Hotel Vancouver, Shangri-La Hotel Toronto, Soho House Toronto, Momofuku Toronto, and the Miraj Hammam Spa by Caudalie Paris- Construction and due diligence on new acquisition opportunities, strata and condo corp disclosure and cost sharing agreements and budgets, retail leases, parking in multi purpose buildings
  • Shangri-La Hotels And Resorts
    Owner Asset Manager
    Shangri-La Hotels And Resorts 2009 - 2014
    Toronto And Vancouver, Canada
  • The Hotel Solutions Partnership Ltd
    Associate
    The Hotel Solutions Partnership Ltd Mar 2009 - Dec 2010
    International group of Hospitality Consultants headquartered in London The Hotel Solutions Partnership offers specialist hotel consultancy services to hotel owners, operators, brands, developers, lenders and investors- Brand development strategy for emerging Asian hotel chain,
  • G-Force Group- Business,Real Estate & Loan Recovery Solutions
    Senior Consultant - Hospitality
    G-Force Group- Business,Real Estate & Loan Recovery Solutions Feb 2009 - Jul 2010
    Specialist in Hospitality and Real Estate Recovery Solutions - working with Lenders, developers and owners to inrease sales and operational effectiveness and reduce - positioning properties for resale
  • Intrawest Ulc
    Vice President Lodging
    Intrawest Ulc Feb 2006 - Nov 2008
    Using Six Sigma methodology, improved operations and increased revenue in various channel distribution systems by establishing Standard Operating Procedures and Service Standards, aligning accounting methodology to benchmark industry performance, and implementing higher focus on Revenue Management. Achievements included:- Reduced Cost per occupied room (CPOR) by $3.27 (14%).- Led strategic Lodging team to implement best practices companywide and developed operational review format… Show more Using Six Sigma methodology, improved operations and increased revenue in various channel distribution systems by establishing Standard Operating Procedures and Service Standards, aligning accounting methodology to benchmark industry performance, and implementing higher focus on Revenue Management. Achievements included:- Reduced Cost per occupied room (CPOR) by $3.27 (14%).- Led strategic Lodging team to implement best practices companywide and developed operational review format resulting in 63.7 % Lodging profit improvement Show less
  • Intrawest
    Vp Lodging Operations
    Intrawest 2006 - 2008
    With P&L responsibility for a $278.7 Million operating budget, created the strategic vision for Divisional growth (revenue, EBITDA, business model, partnerships) and provided ongoing leadership and direction to a team of 25.
  • Intrawest Europe Sa
    Managing Director
    Intrawest Europe Sa 2006 - 2008
  • Starwood Hotels & Resorts
    Sr. Director Operations
    Starwood Hotels & Resorts 2001 - 2006
    Charged with responsibility for growing and maintaining the Canadian franchise portfolio of full and select service hotels and for managing the Westin brand franchise collection across North America. Worked closely with owners and asset managers to best determine positioning and renovations required to optimize profitability and ROI.
  • Starwood Hotels & Resorts
    Regional Director Of Operations Canada And Pacific Nw
    Starwood Hotels & Resorts Jun 2000 - May 2002
    Working with Owned and Managed Sheraton and Westin hotels across Canada and US Pacific North West regions. Providing budget and operational guidance and control by establishing productivity and efficiency goals with each team and working with the teams to improve their customer facing guest satisfaction scores
  • Westin Bayshore Resort & Marina
    General Manager
    Westin Bayshore Resort & Marina Apr 1997 - Jun 2000
    Oversaw 50M renovation. Built business case for change to re position hotel from transient customer base to conference centre. Built new marketing plan and operating plan to relaunch at higher standard and to steal market share
  • Delta Hotels & Resorts
    General Manager Delta Pacific Resort & Conference Centre
    Delta Hotels & Resorts Apr 1993 - Apr 1996
    461 room resort with extensive meeting space, 3 restaurants and extensive private tennis club
  • Delta Hotels & Resorts
    Regional Director Of F&B
    Delta Hotels & Resorts Apr 1986 - Apr 1990
    Responsible for leading F&B operations in Western Canada for 8 properties, wrote corporate standards on F&B
  • Fairmont Hotels And Resorts
    F&B Director
    Fairmont Hotels And Resorts Mar 1983 - Mar 1986
  • Four Seasons Hotels And Resorts
    F&B Manager
    Four Seasons Hotels And Resorts Sep 1981 - Mar 1983
    Le Quatre Saisons Montreal responsible for F&B operation
  • Four Seasons Hotels & Resorts
    Purchasing Manager
    Four Seasons Hotels & Resorts 1980 - 1981
    London England
    Created Purchasing department when previously managed at departmental level, negotiating contracts for Rooms and F&B, all Food Purchases

Daphne Hampson Skills

Tourism Project Planning Mergers And Acquisitions Leadership Resorts Project Management Restaurants Hospitality Industry Budgets Customer Satisfaction Change Management Management Pre Opening Business Planning Hospitality Customer Service Culinary Skills Food And Beverage Strategy Program Management Six Sigma Hotels Hotel Management Strategic Planning Sales Marketing Finance Hospitality Management Policy Revenue Analysis Due Diligence Human Resources Operations Management Purchasing Restaurant Management Forecasting Catering P&l Management Team Building Yield Management Budgeting

Daphne Hampson Education Details

Frequently Asked Questions about Daphne Hampson

What company does Daphne Hampson work for?

Daphne Hampson works for Ihg Owners Association

What is Daphne Hampson's role at the current company?

Daphne Hampson's current role is Chairperson Global Product and Technology.

What is Daphne Hampson's email address?

Daphne Hampson's email address is da****@****lus.net

What schools did Daphne Hampson attend?

Daphne Hampson attended Centre Internationale De Glion, Switzerland, Mcgill University.

What are some of Daphne Hampson's interests?

Daphne Hampson has interest in New Technology, Skiing, Learning New Languages, Opera, Environmental Issues And Green Programs, Musical Theatre, Wine Tasting, Culinary Adventure.

What skills is Daphne Hampson known for?

Daphne Hampson has skills like Tourism, Project Planning, Mergers And Acquisitions, Leadership, Resorts, Project Management, Restaurants, Hospitality Industry, Budgets, Customer Satisfaction, Change Management, Management.

Who are Daphne Hampson's colleagues?

Daphne Hampson's colleagues are Patrick De Peuter, Eddie Kiggins, Kassem Zietoun, Aaron Hellhake, Victoria Spence, Eve Richardson-Baldwin, Juan S..

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