Daphney Silver Email & Phone Number

San Diego, California, United States

Oceanside, California, United States

The property I was previously employed at with Brookfield Properties was transitioned to a new management company, M&J Wilkow. I am assisting with the transition of management which includes but is not limited to creating new contracts, tenant outreach, budgeting of Operating Expenses and Capital Projects and overall knowledge transfer.

Chicago

• Brookfield Properties is a global real estate management company with one of the largest retail portfolios in the United States. • Support the Sr. General Manager and Sr. Operations Manager with reporting, leasing, and daily operations for three properties on Michigan Ave: smallest being 83,000 sq.ft. of office and retail space and the largest being 2.5 million sq.ft. of residential, office and retail know as The Water Tower Place.• Determine, analyze, and improve property’s strategic goals by creating and executing reports and presentations.• Assists Sr. General Manager with annual budgets and forecasts, preparing ordinary capital and operating expense plans to meet property expectations. • Assists with real estate tax strategies; current year’s strategy resulted in a $3M reduction in Real Estate Taxes. • Develops beneficial relationships with tenants, local officials, and community organizations.• Analyze tenant sales performance and track merchandise trends to assist with developing goals that enhance the value of the property.• Coordinate leasing effort through working with Leasing Reps, providing financial and maintenance assessments, assisting legal team with document creation, and overseeing tenants moving in or out. • Assist in managing tenant receivables, keep vendor contracts current and at the best price by renegotiating contracts often and assist vendors how to navigate our payables system, Proliance. • Maintain professional and technical knowledge for office by attending educational workshops and reviewing company publications. • Responsible for training fellow employees on new company software, policies, and procedures. • Proficient with Microsoft Office, Salesforce, Proliance and JD Edwards software.

Skokie

• Dunn Solutions is an IT consulting company that combines the skills of software developers and data scientist to create dynamic and innovative solutions for our customers. Medium sized company that does 800K in yearly revenue.• Manage schedules, organize office functions, and oversee daily operations of office with thirty-five employees.• Cut office expenditures by 5% through renegotiating and consolidating supply contracts and vendors.• Perform basic accounting functions including daily bookkeeping entries and account reconciliations.• Prepared weekly and monthly reports for company reporting.• Managed extensive travel and expense reports for all three offices of the company.• Coordinated company meetings and quarterly team outings.• Organized, cleaned, and streamlined the company’s files and storage room, saving money on supply inventory and asset management.

Chicago

• Groupon is an e-commerce marketplace connecting customers with local merchants by offering discounted activities, travel, goods, and services generating $1.4M in annual revenue. • Responsible for scheduling candidate interviews, candidate travel, and all post- interview needs in a high volume, fast-paced recruiting team. Consistently schedule over twenty-five candidates each week between four office locations.• Scheduled candidate travel using Concord and Egencia.• Maintain elevated level of responsibility for on-site interviews. Ensure candidate has a wonderful experience, manage last minute changes to the interview and manage all candidate needs while on site.• Assisted with building and delivering offer letters, assist HR with on-boarding and maintain accurate records of all offers accepted and declined.• Maintained accuracy of Application Tracking System (ATS) daily. Ensure candidates were dispositioned appropriately within over one hundred active requisitions.• Within the last year I learned more about the recruiting function and successfully hired seven candidates within our IT department, collaborating with these individuals from first round phone screen to offer negotiation.• Maintained the recruiting process for our Green Card (PERM) Process. Successfully overseeing the addition of 2 Software Engineers during this process. This was a temporary assignment filling in for an employee on Parental leave.• Contributed to the company’s software migration from Jobvite to Workday for their ATS. Helped form a new process and created all supporting documentation for the Tech Coordinators new ATS.• Strong proficiency in Google Apps, Jobvite and Workday.

Greater Chicago Area

Contract Employee - Smart Resources: Temp Agency (Company) • Managed budgets by tracking all purchases made by check, credit cards and cash from customers, vendors, and employees.• Reconciled five accounts at the end of each month.• Updated and reconciled all accounts in QuickBooks for the current year.• Organized existing filing system.• Received shipments, tracked inventory, and distributed parts and equipment costs to the corresponding customer.• Greeted customers that come into the shop to pick up or drop off vehicles. The shop has the capacity to work on four cars at once while housing ten cars in short- term storage (pick up less than 24 hours after work completion) with another fifty cars in long-term storage. Shop specialized in classic and high-end vehicles.

Greater Chicago Area

Contract Employee - Interviewing Consultants (Company) • Managed documents for potential new renters by running background checks, verifying employment and collection of all documentation required for lease agreements. Company managed over two hundred rental properties throughout Chicago.• Drafted legal documents such as leases, lease terminations, 30-day eviction notices, overdue payment notices and others as needed.• Maintained and organized all records for current and past leases in hard and electronic form within company software, Buildium.• Created and organized a new filing system for the recently acquired office space

Aspen, Colorado

• Prepared, set-up, and provided service for corporate events, weddings and other social gatherings. Events happened daily and ranged from small 15 person corporate meetings to 300 people, 7 course meal weddings. • The Little Nell is a Forbes 5-Star and AAA’s 5-Diamond Hotel. These standards were implemented every day. The resort has 93 suites and 10 - 3 bedroom residency condos.

Snowmass Village, Colorado

Seasonal Position - Worked busy weekends and special event

Aspen, Colorado

Seasonal Position• Prepared, set-up, and provided service for corporate events, weddings and other social gatherings. Events happened daily and ranged from small 15 person corporate meetings to 300 people, 7 course meal weddings.

Snowmass Village, Colorado

Seasonal Position• Greeted customers upon arrival, checked them into their rentals and confirmed payment information. • Solved guest’s issues as they arise during their stay• Coordinated travel arrangements to and from airport and other destinations during the guests stay. • Assisted with reservations and scheduling

Snowmass Village, Colorado

Seasonal Position • Greeted guests as the come through the lift line and assisted with safe loading and unloading of passengers. • Maintained a safe, smooth entrance through the lift line and onto the lift.

Snowmass Village, Colorado

Seasonal Position - Worked busy weekends and special event

Bakersfield, California

• Automated Controls and Equipment (ACE) and Rhino Valve are two different entities owed by the same person and operated out of the same office space. ACE is an oil valve and instrumentation shop and distributions center that generated about 40 K in revenue yearly. Rhino Valve installed and serviced oil valves and generated roughly 300K in yearly revenue.• Managed a multiple phone line system for 2 different companies while greeting customers that entered the shop.• Cleaned and maintained all filing for both companies.• Ordered office supplies for the shop, office and break room. • Coordinated weekly staff safety meetings that included documenting the subject of the meeting, recording employees’ attendance and collecting all teaching materials for records. I had a strict budget for providing lunch and I used creative ways to provide a variety of options. • Managed an OSHA Audit. This included hosting multiple meeting to examine the company’s safety policies and documentation. The shop also when through an extensive safety inspection. • Managed daily Accounts Payable. This included receiving bills, double-checking that all merchandise was received, and entering invoices into QuickBooks. • Managed daily Accounts Receivable. This included billing invoices, processing all checks and credit card transactions and making collection calls.• Coordinated reservations for 3 vacation rentals on VRBO.com. Worked directly with customers to book reservations, collect payments and schedule house cleanings.• Assisted with processing incoming merchandise, repackaging if necessary. • Scheduled pick-ups of merchandise and delivered products when needed.

San Luis Obispo, California

• Medium size, partial service restaurant. • Customers ordered at a cash register, picked their own seats and food was then delivered to the table. • Worked part time while in college

Bakersfield, California Area

• Full service, large corporate restaurant. • Worked my way up from host to food runner then part time server while I was in school.

Bachelor Of Science, Business Administration

Semester Abroad, International Business