Joshua Duff Email & Phone Number

Florida, United States

Meet with clients on-site (Sales Centers for Real Estate with a focus on New Development) throughout Florida to troubleshoot and diagnose issues involving specialized software to create a visual, immersive experience for potential clients. Working hands on with iPad Pro’s, Windows-Based Workstations, Mac Studios, Real-Time Operating Systems (to control LED Models), etc. Consistent positive feedback for being able to resolve the issue in one visit with help from our remote teams to ensure the problem has been fixed before leaving.

Florida, United States

As a Founding Director and President of ARDENT For Autism, a 501(c)(3) non-profit organization, my primary role is to Administrate and Manage the infrastructure and Public Image of our organization.

Remote

In my ongoing role as a freelance remote videographer with LiveControl, I continue to leverage their software as an essential and efficient live switching software to manage live events and productions. As a vital member of the remote team, I am responsible for capturing and delivering captivating live content via the use of PTZ Cameras and specialty software to encode and push out to the web without ever having to step into the room. Throughout my career with LiveControl, I've produced 300+ high-quality events for clients including those in the Entertainment Sector, Conferences, Worship, Education, Corporate, Funerals, Churches, Synagogues, and more.

Fort Lauderdale, Florida, United States

Contributed toward the successful execution for over 500 live broadcasts, ensuring high-quality video content for sermons, theatre performances, youth events, graduations, special events, and more. Provided systems integrations consultation and implementation in the field of general information technology in relation to video production equipment, program scheduling, endpoint device management and storage/archival storage equipment and dedicated servers. Assisted in the maintenance and repair for production cameras, lenses, and Fiber/SDI backhaul to the Live Video Production and server room. Assisted engineering with existing dark fiber runs connecting remote campuses around the State of Florida to the main campus in FTL.

Pompano Beach, Florida, United States

As an on-site technician, my duties were to work with customers to understand what issues they were having with their devices and either repair them on-site, in my utility van, or by bringing it back to our store for further examination and repair. Properly Diagnose and source parts for miscellaneous devices when official parts weren’t available through our vendor list.

Lighthouse Point, Florida, United States

Delivered exceptional customer service by understanding customer needs, recommending suitable products, and promptly resolving inquiries, ensuring high satisfaction. Juggled multiple projects and tasks to ensure the highest quality and timely delivery of printed material and device repairs. Troubleshooting, Diagnosing, and successfully repairing over one thousand devices including phones, tablets, windows/mac-based computers, printers, etc. as part of my EasyTech position. Ensuring my environment was always clean and safe. Keeping the safety of myself, fellow associates, and our customers was a key priority. Utilizing vastly different project management tools between departments to ensure quality and priority of orders.