Dara Davis Email & Phone Number

Phoenix, Az, Us

Westlake Village, California, Us

• Prepare loan closing documents within Production Software System (Encompass).• Manage a pipeline of conventional, USDA, FHA, and VA loans• Complete an accurate and compliant Closing Disclosure to be provided to the borrowerwithin the TRID timing guideline requirements.• Complete an accurate and compliant Closing Disclosure to be provided to the borrowerwithin the TRID timing guideline requirements.• Monitor the borrower’s receipt of the Closing Disclosure• Ensure accuracy of documents sent to closing, including but not limited to borrowernames, rate, term and loan type, first payment date and escrow information.• Review underwriting closing conditions to ensure salability of loan and adherence to theunderwriting decision.• Coordinate funding dates with accounting to ensure accuracy of loan disbursements.• Ensure fees for lender and title companies are within TILA/RESPA guidelines.• Coordinate closing packages with title companies in a timely fashion.• Verify that loan closes within specified locks with investors.• Analyzing and interpreting compliance reports (MAVENT)• Order Uniform Closing Dataset (UCD)• Analyze and interpret compliance report findings (Mavent)• Order Uniform Closing Datasets (UCD).• Communicate with Correspondent Lenders to accurately complete closing documentsbased on their expectations.• Cross-Train in post-closing procedures and loan processing.Senior Level (all above plus)• Wholesale and contract loans• Provide training to closers, as needed.• Assist with contract closings and special projects, as req

Westlake Village, California, Us

Following a promotion, I presently serve as a Home Loan Specialist 2 that reports directly to the Mortgage Fulfillment Leader. I oversee complex data and document validation, the evaluation of loan applications for regulatory compliance, and overall adherence to product guidelines as specified in FHA, VA, and Conventional processes. My Key Achievements are as follows: Expedited processing and issue resolution, while ensuring a streamlined flow of communication across multiple departments. Drove transition to a remote working environment with limited training and guidance. Often selected as a Subject Matter Expert (SME)/Advisor in multiple products, critical analysis projects, requirements, and processes. Restructured the entire training program to establish a more concise, cohesive, and customer-centric model. Reviewed and submitted VA loan product changes to underwriting; created a training model to teach the team new product updates in a seamless fashion. Averaged 65+ daily production (exp. 45), exceeding goals and expectations.

Westlake Village, California, Us

As a meticulous and methodical analyst, initiated 3rd party orders including: verbal verification of employment, mortgage insurance, and homeowners insurance. My Key Achievements are as follows: Accurately and efficiently reviewed and then validated loan documents, while handling an influx of calls, emails, and/or chat responses, assigning workloads appropriately. Aggressively monitored work queues, intervened during escalations, and trained team to adhere to business, financial, and operational processes.

Dallas, Tx, Us

 Effectively processed SNDA and Estoppel certificates, researched properties and oversaw lease administration by directly supporting the transaction management team. Coordinated, planned, and hosted social events, offering support and confidence-building tactics during meetings.

Chiyoda-Ku, Tokyo, Jp

 In this multifaceted role, effectively monitored the department email box, responded promptly to requests, and distributed communication appropriately. Processed, reviewed, and performed data entries; wire fund transfer requests; deny/closeout of the bank's first deposit denies/claims; cash balancing; and general ledger duties. Developed and honed research, investigative, collaboration, escalation, and leadership skills.

St Petersburg, Florida, Us

In a customer-facing role, I demonstrated exemplary customer service and relationship management skills. I assisted customers, processed requests, and responded to inquiries using numerous tools, systems, programs, and portals.

New York, Ny, Us

• Completes documents and/or work requests within deadlines • Ensures proper workflow procedures are followed • Assures highest customer service standards • Provides timely and accurate document processing support utilizing client standards and formats; maintain thorough knowledge of all firm-supported software packages in order to provide maximum support • Creates and edits documents, mail merges, charts, graphs, tables, etc. • Scans and cleans up documents utilizing scanner equipment and software • Converts and cleans documents from other software applications

Peoria, Arizona, Us

Scanned and Indexed Medical Records

Scottsdale, Az, Us

• Reviewed, negotiated, and approved deals for offers on property• Coordinated short sales closes with all parties including title company, buyer, seller, and junior claim holder• Adhered to internal guidelines and external investor / insurer requirements

New York, Ny, Us

Correspond directly with customers, brokers, title companies, and attorneys in order to facilitate delinquency resolution through Loss Mitigation, consultation, and collection efforts to avoid foreclosure. Analyze borrower requests for assistance which may include various workout options depending on the borrower's intent to retain or liquidate the property and investor guidelines, negotiate and close optimal outcome with customers. Apply borrowers for Repayment Plans, Reinstatement’s, Modifications, and Short sales per Fannie Mae, Freddie Mac, USDA, F.H.A., and GNMA guidelines. Gather information from borrower, document requests, perform financial analysis in an inbound and outbound call center environment

New York, Ny, Us

Process mortgage refinances for FHA and Conventional loansReview title insurance, flood, tax certificates, and surveys to ensure they meet Chase guidelinesPrepare and calculate income and assets thoroughly before submission to underwriting, when applicable. Coordinate with buyers, sellers, title companies, escrow agents, surveyors, and real estate agents to schedule loan closingsEffectively manage a minimum of 60 loans in process while achieving acceptable cycle timesAchieve and maintain acceptable customer satisfaction levels

Newark, New Jersey, Us

Assisted customers with their move to a new destination.Coordinated relocation services including the marketing and selling of customer property, transportation of household goods, reimbursing customer for expenses incurred during move, temporary housing, locating a new home in the new destination per ISO 9001:2000 guidelines.Facilitated hands on instruction to other associates.Worked with Government and Corporate Relocations