Darby Pickle Email & Phone Number

Salesloft is the only AI-powered revenue workflow platform that brings certainty to every revenue action and customer interaction. Close more deals, forecast more accurately, and accelerate success throughout your revenue organization. Thousands of the world’s top sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue.

Greater Atlanta Area

Greater Atlanta Area

• Own onboarding experience for new customers, using strategic planning to better align training structure to customers’ goals and conducting coaching sessions to promote successful adoption of software & the achievement.
• Serve as a liaison between new customers and other internal departments (including Sales, Dev & Product), managing all technical issues through JIRA ticketing system and coordinating additional resources as needed.
• Deliver exceptional support to customers of all sizes, receiving multiple 5-star reviews on public forums and consistently positive ratings from internal NPS surveys.
• Utilize organizational skills and internal tools (Salesforce, Gainsight, etc.) to create new templates, process documents & other content to aide in the standardization of both the Springbot customer & employee.

Kennesaw, GA

• Consulted with small and medium sized businesses looking to integrate their eCommerce platform and POS system, guiding them on which solution would be the best fit for their needs.
• Advised customers on how to improve their eCommerce presence, brainstorming any problems they may be experiencing, educating them on industry best practices, and translating all technical jargon into easier to.
• Created and implemented multi-channel follow up cadence to improve process for engaging with Red Rook inbound sales leads.
• Managed all external sales efforts during three of the highest volume months in company history, logging all outbound communications within SugarCRM.
• Served as first point of contact for all eCommerce inquiries, acting as a liaison to a complex ecosystem of partners (including internal departments, NCR Counterpoint dealers, Magento Partners, and current/prospective.

• Creatively utilized lead generation tools to routinely extract contacts and create accurate and targeted lists of prospects
• Built interest and created opportunities with new prospects using sales development best practices and a multi-channel approach that included phone, email, and social media.
• Utilized consultative approach to speak knowledgeably with potential clients, quickly determine their needs, and clearly demonstrate the value that could be added by implementing SalesLoft Cadence
• Coordinated consultations on account executive’s calendar and logged activities in CRM (Salesforce.com)

• Performed account management for existing clients, learning industry jargon and ensuring that constant communication was maintained in order to satisfy client needs in an efficient and effective manner.
• Mentored newer recruiters in how to find the best talent in the area while still maintaining recruitment duties, as necessary
• Targeted new potential accounts in the Atlanta area, using cold calling, emails, social media, networking events and more to garner new business for Applied Resource Group.
• Obtained a new client who began interviewing candidates immediately during the first month as an Account Executive

• Performed full life cycle recruiting for companies ranging from small to Fortune 500, working on IT and engineering roles including DevOps Manager, Electrical Engineer, Front End Developer, and more.
• Utilized Taleo ATS for managing all candidate information throughout hiring process, also maintaining effective communication during process by serving as a liaison between candidates and Account Managers.
• Sourced active and passive candidates for difficult to fill jobs using job boards, social media, networking events, job fairs, and referrals.
• Received 5 job offers for sourced candidates during the first four months of employment as a Technical Recruiter.

• Represented brands such as Fireball, Buffalo Trace, and Tijuana Sweet Heat.
• Gained valuable experiential marketing experience by using communications skills to increase sales for specified brands by 40 to 60 percent during shifts.

• Strengthened sales experience by utilizing familiarity with extensive menus to boost check average for C-Suite and other business clientele to $100 per person.
• Received “Employee of the Month” Award in July 2015 for superior consumer service, positivity and ability to quickly accomplish simultaneous tasks in a stressful, fast-paced environment.

• Created and implemented strategic social media plan to promote consistency in brand image, expand target audience and increase company trust and likeability among consumers.
• Augmented number of followers by 75 people and level of consumer to business engagement on all platforms.

Athens, GA

• Used strong written and interpersonal skills to manage all traditional public relations tactics and media correspondence, resulting in placements in Atlanta Magazine, Creative Loafing and The Athens Banner Herald.
• Worked as CEO’s media liaison for publicity event promoting product launch to the Atlanta market, exceeding the given goal of having 10 media outlets in attendance by 70 percent.

Bachelor'S Degree, Public Relations, Magna Cum Laude

Activities and Societies: Member of PRSSA, the National Society of Collegiate Scholars, Umano service club, and Fashion Design Student.

Education record