Darcie Dilatush-Smith Email & Phone Number

Lake Mary, Florida, United States

Maintain and update filing, mailing and database systems using Epic. Manage all incoming mail, faxes and other correspondence.Answer telephones, direct calls, and take messagesComplete and mail polices, letters, and certificatesCompile, copy, sort and file records of office activities, business transactions, and other activities, Review polices, files, records, and other documents to obtain informationOrder loss runs and MVRs and process Auto ID CardsOrders and process policy endorsements, Process policy cancellations and reinstatements, Compute, record, and proofread data and other informationPerforms Direct Billed Policy Renewal Tracking, including check carrier website, downloading policy and completing in the management database system

Altamonte Springs Florida

Scan/Index incoming email and facsimiles to the appropriate files. Retrieve and process incoming mail, including computer input of payments with attached invoices and forward to correct company’s lockbox for receivables.Retrieve outgoing mail from office personnel and process for delivery to the post office.Clearing submissions to write New BusinessProcess Premium Finance Letters. Fill in for the ReceptionistRetrieve monthly Renewals for certain markets Process and input information in the Account & Policy Management System (Win Broker).Create policy files and monitor for all required documents in accordance with company standards; communicate with agents to acquire necessary documentation.Prepare policies for issuance.Review and prioritize incoming mail.Handle service calls from agents.Prepare routine correspondence, records and reports and perform general office tasks.