Del Robinson Email & Phone Number

* Provide necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development. * Directly supervise QA Team Leads, Engineers and Testers including the preparation and delivery of staff performance evaluations and career development activities. * Manage department and overall expectations pertaining to setting accurate schedules, costs and resources. * Ensure delivery against QA department goals and objectives - meeting commitments and coordinating overall quality assurance schedule.* Maintain product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing. * Develop and manage quality assurance metrics for performance improvement of all teams. * Implement ongoing quality improvement processes working with interdepartmental teams.* Manage the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates. * Provide effective communication regarding issues, objectives, initiatives and performance to plan. * Work with Project Managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and professional services validation. * Responsible and Accountable of flagging the timing of interdepartmental deliverables and the quality of their output.* Manage and respond to SQA issues with related groups such as Development, Database, Integration, and Customer Support. * Assure the viability, functionality and effectiveness of essential tools. * Anticipate program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments. * Orchestrate the delivery of software to Customer visible environments. * Responsible for creating task and checklists for software deployment.* Troubleshooting and high tier support.

* Manage $1 Million departmental budget.* Negotiated $40k discount from 2007 licensing budget.* Oversee and coordinate daily activities of 8 Software QA team members.* Manage the utilization of test environments to maximize QA efficiency and release cleanliness.* Manage test plan execution, which includes installing and executing product under test, following QA methodology for required test, complete testing report documentation, and ensuring hardware platforms are documented.* Perform test execution problem analysis and oversee reporting process.* Coordinate test automation efforts.* Assemble and test new hardware and software configurations for compatibility with company products.* Investigate new tools, Web technologies and browser versions for potential issues with existing products.* Interface with internal departments as well as external customers to ensure that knowledge transfer of new and existing products is thorough and seamless.

* Manage and primarily responsible for both large scale testing projects and fast tracked bug fixes.* Develop test specifications, test cases, test plans and scripts for the large software modules, and oversees the execution of these plans by other team members.* Utilize technical knowledge of application architecture, operating environment, strengths and weaknesses of both, and how these factors affect product quality.* Assess functionality and be a knowledgeable resource of several Software applications for the team.* Mentor SQA Analysts and SCM on all software applications.* Full understanding of the goals of the entire project (not just QA).* Responsible for team understanding of Quality Methodology and process creation.* Work with developers and DBA’s on test projects.* Understand and documentation utilizing UML coding.

* Create cross-platform browser-based presentation player utilizing HTML, JavaScript, and VBScript.* Responsible for the complete re-write of Vista into an OOP model.* Develop Technical Specifications and Business Requirements.* Develop programming standards and techniques.* Oversee all aspects of the product's SDLC.* Track and assign tasks to other developers.* Develop a "PowerPoint" interface for the application utilizing Macromedia Director.* Develop a Visual Basic application that utilized the Internet's HTTP protocol and a SQL Server 2000 database to update the client application.* Develop installation program utilizing InstallShield.* Review and assist the creation of user documentation and release notes.* Define installation instructions for end users.* Produce status reports for management staff.

* Manage the production staff including all of the computer production areas* Produce CD-ROMs, diskette presentations, and Kiosks* Produce Web Sites utilizing Macromedia Dreamweaver, MS InterDev, and MacPerl* Create brochures and support materials* Developed Y2K compliance documents and testing procedures* Installed and updated development and administrative networks* Production of Digital Videos* Production of Multimedia Titles* Responsible for testing system configurations, changes, and requirements* Responsible for creation of department policies and procedures* Work directly with CEOs and VP of companies during shows* Develop and update presentations for Annual Meetings, Sales Meetings, and Tradeshows* Run computer-based presentations during meetings* Setup / Strike shows* Output 35mm slides, 4x5 transparencies and overheads* Manage the production personnel* Develop client relations, including client follow-up and technical support