Darell Brown Email and Phone Number

Responsible for tracking and processing sales from contract to provisioning and installation of Business data solutions, Fiber Broadband, AT&T IP Flex, EAIS, T1 services Sales support for AT&T business Coordination with sales managers insuring processing and proper documents are submitted with contract, tracking progression of sales to test and turn up to completion phase Daily reports of sales products status and process potential sales to management using MS Excel and AT&T applications Escalation to AT&T Order Managers to insure project is on schedule and meeting deadlines Manages the end-to-end network infrastructure delivery

• Identification and documentation of the connectivity of nuclear energy plant digital and critical digital equipment• Thorough evaluation of vendor documentation, plant mechanical, electrical drawings, and equipment specifications to access critical digital assets for cyber security vulnerabilities to evaluate critical digital assets for cyber security vulnerabilities, thereby discovering more than 3,000 critical digital assets• Primary accountable for facilitating periodic scans for unauthorized wireless access points as well as assessing access and security controls Insured that access controls for digital and data systems were in compliance to the Nuclear Regulatory Commission that were safety related, important to safety, security or emergency response• Researched threat vectors for devices utilizing portable media, direct network pathways• Determine known or unknown vulnerabilities of Modems, Wireless, Switch, Hubs, LAN/ WAN, and Firewalls via connection to safety, security, and Emergency Responses

• Demonstration of administrative and project management expertise in providing support to ongoing projects, and consolidating all digital resources which could affect nuclear safety, emergency response, and security• Administration of testing and validation activities of nuclear data systems, inputs, and outputs• Proactive support in cyber security analysis for Florida Power and Light (FPL) Nuclear Plants to ensure alignment of the operations with the Nuclear Regulatory Committee and relevant regulations overseeing usage and verification of software• Successful completion of more than 300 nuclear and safety relevant systems evaluation within the set project timeline; presentation of recommendation for improvements to the security between the plant network and nuclear facility

• Instrumental in roll out of new business venture of VoIP products to customers throughout South Florida• Demonstration of technical expertise in providing support to the Mitel call center, including resolution and troubleshooting of general customer inquiries• Successfully implemented VoIP applications to desktop and call centers and office remotes• Supported help desk functions resolving employees desktop computer applications problems and installing of company software applications proprietary to company call center and services

• Oversight and configuration of network environment of major clients, including Coca Cola, Duke Energy, Phillips Petroleum, and TD Waterhouse Securities• Monitored and managed clients LAN/ WAN networks by either remote diagnostics and configurations or by dispatch of field engineers or LEC vendors for problem resolution resulting in 90% uninterrupted service• Identification of network errors by inspecting router logs and debug statistics • Administration of the Remedy ticketing system to maintain documentation of events, including escalations, system outages, and field engineer dispatch• Commendation for adeptness in responding and resolving customer inquiries, escalating concern to higher tier of support as needed• Coordinated daily with major local and international Telco carriers• Configured Cisco and Nortel router interfaces using RIP, OSPF, EGP, and EIGRP routing protocols• Diagnostic testing of T1 circuits initiating loop backs, checking framing and confgurations

• Keen management to the operations of the Communications Team, delivering a secure voice and satellite communications to the 10th Special Forces Group and Special Operations Command during the Operation Desert Storm and Liberation of Kuwait• Integral member of the Special Operations Command, maintaining communications to the Army Special Operations forces on various high-level missions across the globe• Proactive support to the Special Operations Command and various government agencies in drug interdiction mission across Central and South America• Training and development of more than 30 employees while overseeing Equal Opportunity and Alcohol and Drug programs• Pivotal role in the implementation of the Army Airborne Units activities as the jumpmaster1st Special Operations Command7ths Special Forces Group3 Special Operations Support Command112th Special Operations Signal CommandMilitary Intelligence (Korea)JCSE (Joint Command Support Element)