Darell Brown Email and Phone Number

-Established and maintained Veterans Outreach initiatives-Developed communications strategy to increase military Veterans awareness of resources available for - Mental Health and other Veteran related issues-Networked and developed relationships with Veterans Affairs Hospitals supporting special need veterans-Sponsored and provided support to local and national 501.c3 Veteran and First responder non- profit groups

 Onboarding of employee new hires documentation to initiate government security accesses Filed and tracked progress of onboarding documents Updated excel spreadsheet with assigned contract employees and status of investigations and training Access request for employees using VA YourIT application Assisted employees with Fingerprinting process Assisted employees of background investigations process using e-QIP Liaison with CORE account representatives assigned to… Show more  Onboarding of employee new hires documentation to initiate government security accesses Filed and tracked progress of onboarding documents Updated excel spreadsheet with assigned contract employees and status of investigations and training Access request for employees using VA YourIT application Assisted employees with Fingerprinting process Assisted employees of background investigations process using e-QIP Liaison with CORE account representatives assigned to company products Assist with employees VA training requirements Tracked VA training requirements for employees Show less

- Monitored Solutions for Enterprise Wide Procurement (NASA) to identify business opportunities for company - Identified and distributed potential solicitations to designated regional sales account managers- Review Service Level Agreements (SLA) to contracts to insure accuracy Supports DSS sales and marketing efforts by receiving, reviewing and managing official responses to government reseller partners for the Veterans Affairs Hospitals Familiar with GSA Standard form… Show more - Monitored Solutions for Enterprise Wide Procurement (NASA) to identify business opportunities for company - Identified and distributed potential solicitations to designated regional sales account managers- Review Service Level Agreements (SLA) to contracts to insure accuracy Supports DSS sales and marketing efforts by receiving, reviewing and managing official responses to government reseller partners for the Veterans Affairs Hospitals Familiar with GSA Standard form 1449 Reviews and receives feedback from various departments i.e. Technical Services, Accounting, and legal departments Reviewed Solicitation, contract, orders related to company Electronic Health Records (EHR) developed by DSS Coordinated with government regulated prime vendors for modifications and changes within contracts Maintained and tracked all incoming and outgoing responses to Veterans Hospital contract managers Works with accounting to insure quotes to government re-seller partners are proper and accurate Monitor government search engines for business opportunities Show less

Responsible for tracking and processing sales from start of contract with provisioning and installation of Business data solutions Fiber Broadband, AT7T IP Flex, EAIS, and T1 services

Performed Cyber Security assessments for Critical Digital and communications devices unique to the Nuclear Energy industry Determine known or unknown vulnerabilities of Nuclear Energy systems to safety, security, and Emergency Responses Insured that access controls for digital and data systems were complying to the Nuclear Regulatory Commission that were safety related, important to safety, security or emergency response related Determined if networked devices had known… Show more Performed Cyber Security assessments for Critical Digital and communications devices unique to the Nuclear Energy industry Determine known or unknown vulnerabilities of Nuclear Energy systems to safety, security, and Emergency Responses Insured that access controls for digital and data systems were complying to the Nuclear Regulatory Commission that were safety related, important to safety, security or emergency response related Determined if networked devices had known vulnerabilities in security functional requirements, specifications or protocols Evaluating assumptions and conclusions about cyber security threats, potential vulnerabilities to, consequences from an attack, and estimates of the cyber security risk levels Extensive comprehension of the Nuclear Energy Institute (NEI 08-09) guidelines governing Cyber Security controls for Nuclear Power Reactors Researched threat vectors for devices that utilized portable media, direct network pathways, Insured policy and procedures were established and adhered to for scans for malware viruses on all portable media entering the Nuclear Energy facility Show less

 Analyzed and documented all Plant computer and software related systems Conducted diverse administrative and project management functions, including providing support to ongoing projects, consolidating and compiling data which could affect nuclear safety, emergency response, and security Facilitated testing and validation activities of nuclear data systems I/O and system responses Verification and Validation of plant interfaces of all new incoming systems Factory… Show more  Analyzed and documented all Plant computer and software related systems Conducted diverse administrative and project management functions, including providing support to ongoing projects, consolidating and compiling data which could affect nuclear safety, emergency response, and security Facilitated testing and validation activities of nuclear data systems I/O and system responses Verification and Validation of plant interfaces of all new incoming systems Factory acceptance tested Nuclear Energy Emergency Response Data System (ERDADS) by performing functional and performance requirement testing Provided cyber security analysis expertise for Florida Power and Light analyzing vulnerabilities and threat vectors outlined and governed by the Nuclear Regulatory Committee Show less

 Maintained, installed Voice over IP and Cisco switches and routers to customer locations Functioned as the primary resource for designated contacts to maintain superior client satisfaction ratings Exemplified technical expertise to provide support to the Mitel call center managing add, moves and changes Responsible for testing and troubleshooting from customers DMARK locations T1 and PRI circuits Collaborated and implemented strategy for Service Level Agreement contracts… Show more  Maintained, installed Voice over IP and Cisco switches and routers to customer locations Functioned as the primary resource for designated contacts to maintain superior client satisfaction ratings Exemplified technical expertise to provide support to the Mitel call center managing add, moves and changes Responsible for testing and troubleshooting from customers DMARK locations T1 and PRI circuits Collaborated and implemented strategy for Service Level Agreement contracts for new customers giving a clear and accurate expectation of services provide Assisted in programming of VoIP Cisco and Polycom systems with SIP protocol Successfully planned and implemented VoIP applications to desktop and call centers and office remotes Installation of ADTRAN, Cisco, Nortel, Mitel systems Supported Help Desk functions resolving employees desktop computer problems, download of software applications proprietary to company call center and its services Show less

 Responsible for Network management and monitoring of customers network working in a NOC (Network Operations Center) environment Instrumental in maintaining a high level of non-outage for customers such as Coca Cola, Duke Energy, Phillips Petroleum, NYMEX, and TD Waterhouse securities Coordinated and interacted with local and international carriers and vendors to resolve, escalate, and test of T1 circuits Monitored and managed Event Horizon and Optivity databases by IP… Show more  Responsible for Network management and monitoring of customers network working in a NOC (Network Operations Center) environment Instrumental in maintaining a high level of non-outage for customers such as Coca Cola, Duke Energy, Phillips Petroleum, NYMEX, and TD Waterhouse securities Coordinated and interacted with local and international carriers and vendors to resolve, escalate, and test of T1 circuits Monitored and managed Event Horizon and Optivity databases by IP discovery and input of circuit identifications, site contacts, and router configuration information Assisted Field Engineers with troubleshooting of customer premise equipment and remote diagnostics Tracked and recorded daily activities such as dispatching of field engineers, escalations to higher tiers, and outages using Remedy ticketing and tracking tool Show less

 Special Operations communications team leader responsible for delivering secure and encrypted communications for all Special Operations Forces. Worked in various Staff positions such as Security and Intelligence, Operations and Planning Deployed and was actively engaged for Gulf War, Liberation of Panama, and supported government agencies for various Drug and interdiction support missions in Central and South America  Served with 5th Special Forces, 7th Special Forces, 1st… Show more  Special Operations communications team leader responsible for delivering secure and encrypted communications for all Special Operations Forces. Worked in various Staff positions such as Security and Intelligence, Operations and Planning Deployed and was actively engaged for Gulf War, Liberation of Panama, and supported government agencies for various Drug and interdiction support missions in Central and South America  Served with 5th Special Forces, 7th Special Forces, 1st Special Operations Command, Joint Communications Support Element, and 112th Special Operations Signal Army Master Jumpmaster/ Airborne/ Air assault, 10th Special Forces, Command, JCSE (Joint Communications Support Element) Show less