Daria E. Email & Phone Number

Dublin, County Dublin, Ireland

- Provide weekly data analysis and reporting for main queues and features, including week-by-week data extraction. Passionate about working with numbers and data gathering.- Committed to maintaining platform safety, efficiently managing video and non-video sampling queues and appeals with a goal of achieving a 95% accuracy rate, learning from errors, and collaborating on complex cases.- Ensure the effectiveness of task planning by maintaining the team's planning file and optimizing the automated Task Distribution tool for the Polish market - manage the Task Planner across Dublin and Berlin sites, demonstrating significant input and swift responses to changes and requests, ensuring smooth operational flow.- Provide training and mentoring as the Weekly and Audio Reporting Point of Contact, enhancing the capabilities of the Quality Assurance team.- Utilize external and internal e-learning platforms to advance knowledge in Agile methodologies, time management, and technical skills (SQL, Excel), aiming for continuous personal and professional development.- Continuously improve processes and documentation, such as enhancing the Action Plan document with new Tableau graphs and creating new guides and templates for the PL Market.- Act as Tableau POC, establishing a generic Tableau account with updated charts reflecting weekly raw data inputs.- Participate in the Buddy Program, creating training schedules and conducting sessions for new hires, enhancing their onboarding experience and understanding.-Utilize external and internal e-learning platforms to advance knowledge in Agile methodologies, time management, and technical skills (SQL, Excel), aiming for continuous personal and professional development.

Dublin, Ireland

Dublin

• Point of contact for allocated shifts, manage the queues and work closely with Team Leaders to ensure that the TAT is met• Manage KPI's, ensure deliverables are exceeded and revenue is achieved• Develop, coach and manage team members with the support of your Team Lead and Delivery Lead to ensure operational excellence• Process and review accounts that have been flagged for review of potentially sensitive content to ensure there are no violations of policies.• Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner• Validate, investigate and respond to inquiries of an urgent or sensitive nature within established guidelines• Understand and remain up-to-date with client policies and guidelines• Ensure all work is performed in accordance with SLAs and metrics• Respond to customer inquiries with high quality, speed, empathy and accuracy • Demonstrate critical-thinking and problem-solving in work

County Dublin, Ireland

• Providing administrative assistance to support the Commercial Department• Manage customer queries and ensure they are logged and dealt with in a professional, timely manner• Support the activities of the Commercial team when dealing with manufacturers• Working on McLernon’s pharmacy system• Systemise manufacturer / customer commercial contracts within required time lines on the Uniphar SAP/ Vistex system• Generation reports to required timelines and perform data analysis• Liaising with the Wholesale Finance team and support product and customer profitability analysis

Dublin 8

• Monitoring a busy public reception area • Resolving and redirecting telephone queries from multiple sources e.g. Local Authorities/ Department of the Environment, Community and Government/ Department of Education and Skills related to public service• Handling queries from the general public in relation to issues such as property tax, Building Control Management Systems and public queries with the LGMA• Monitoring internal mailbox and providing a timely response to queries • Administrative support to all LGMA staff

Clonskeagh, Dublin 14

Manage the administration function of the Product Certification Service, which includes communication with clients and the Radiation Monitoring Scientific and Technical Staff.Manage incoming samples including Radon in Water, Wipe Tests and Food Samples. These samples are covered by INAB Accreditation. Systems used – LIMS, Navision (ORP Finance System), Outlook, Excel, Word and Publisher.Coordinate the section meetings for the Radiation Monitoring Laboratory including organising, attending meetings, taking minutes and circulating them in timely manner.Coordinate the ordering of laboratory supplies, which includes liaising with suppliers and couriers.Contribute and work as part of the ORP Administration Team

3Rd Floor, Chamber Building, North Street, Swords, Co. Dublin

• Creating jobs on client system and assigning available candidates• Issuing payslips/ drafting references, social welfare letters and forms• Processing of timesheets, absences and annual leave• Administration of weekly payroll processes• General HR administration support

Sap Company - Citywest Business Park, Dublin 24

• Front desk receptionist duties• General HR administration support

3Rd Floor, Chambers Building, Swords, Co. Dublin

• Creating jobs on client system and assigning available candidates• Issuing payslips/ drafting references, social welfare letters and forms• Processing of timesheets, absences and annual leave• Administration of weekly payroll processes• General HR administration support

Liffey Park Technology Campus - Leixlip

• Meet monthly targets in both Yield (quality) and production• Responsible for the preparatory set up machines and equipment• Monitoring technical problems and ensure that all safety standards are met • Working as part of team and supporting team members

Swords

Finglas - Dublin 11

Artificial Intelligence

In my upcoming first year of Applied Artificial Intelligence studies, I will gain a comprehensive introduction to AI and its diverse.

Ordinary Degree Level 7, Accounting And Finance

- Valuating/ pricing of portfolio bond investment assets - NAV calculating - Fundamental accounting - Institutional Regulation, Governance.

Level 5 Component Certificate, Bookkeeping Manual And Computerised, Distinction

Manual bookkeeping system from source of documents up to Trial Balance and computerised account system incorporating Debtors, Creditors.

Computer Applications And Office Skills, Distinction

Subjects: - Communication FETAC Level 5 - Database, Spreadsheet, PowerPoint, Access and Outlook (Advanced) - Computerised Account/Payroll.