Darian Thomas Email & Phone Number

Columbus, Ga, Us

Columbus, Ga, Us

- Leading refinement of the product backlog and ensures the backlog is correctly prioritized based on business value.- Owned, maintained, and developed a product backlog that enables development to support the overall strategic roadmap and value proposition. - Collaborating closely with all stakeholders to communicate customer needs, adjust requirements based on technical feedback, prioritize requirements, and manage to change priorities- Designed and implemented API test cases using industry-standard tools and frameworks, achieving a 25% reduction in error rates across production environments

Atlanta, Georgia, United States

- Lead the effort of switching from workflows to flows with over 100 workflows converted- Made improvements to Salesforce solutions, increasing data collection efficiency- Collaborated with design and engineering teams to improve product usability and user experience, resulting in higher customer retention.- Resolving issues for 300+ users and creating video and documentation material as Knowledge articles- Managed cross-functional team and stakeholder communication, and oversaw product development from inception to implementation

Columbus, Georgia, United States

- Measured and reported digital marketing campaigns in Salesforce- Design and test A/B experiments to improve messages to target audiences- Lead training sessions 50+ people to teach team members on how to use Salesforce Marketing Cloud- Increased sales conversions by 10% from improving lead scoring and enhancing lead capturing process. - Automated marketing process which increased resource allocation.

Columbus, Georgia Area

Created detailed technical documentation for all implemented changesDeveloped and maintained over 50+ custom objects for the businessDesigned and developed improvements for interface that increased end user usage. Optimized out-dated/no longer used code in code base.

- Effectively troubleshoot wireless and internet issues- Sufficiently remove viruses- Adequately install and replace hardware- Engage with customers to insure customer satisfaction

Bachelor Of Science, Computer Science

Activities and Societies: Alpha Phi Alpha Fraternity Inc. , Leadership Association, Association of Computing Machinery, Student Government.

International Baccalaureate Student, Graduated

Activities and Societies: Jazz Band, Beta Club, Georgia Thespian, Concert Band, Football, Baseball