Darice Taipalus Email & Phone Number

Lewisville, Texas, United States

Lewisville, Tx

Lewisville, Tx

Senior Programmer Analyst, PNM Resources (Irving, TX) 1/2007 – presentComplex Billing and Advanced Meter Data Management Systems Team Lead (2013) Team lead and database developer for both the Complex Billing System and the Meter Data Management System (MDMS). Because the systems are intertwined with the main TNMP Billing System, knowledge of vendor software, SQL Server and Oracle databases is needed as well as how all react with the downstream EDI system that performs all ERCOT market transactions. As team lead I review all solutions and documentation for production implementations, review requirements and attend prioritization meetings with users, track and report on all open issues, communicate with external vendors and internal users of the systems, and develop solutions as well. Day to day review of data for errors, trends indicating process improvements. Field daily requests for adhoc queries and data mining from users that simplistic querying tools provided for their use cannot perform.

Senior Programmer, TXU/Capgemini Energy (Dallas, TX) 1/2002 – 1/2007Production Support: Maintain 24-hour availability of four Tier One High Availability Disaster Recovery systems, GUI interfaces and processes. Provide clients with any training or information requested. Create and maintain network access groups providing access to data, archived data and documents for clients. Streamlined the batch job schedule in Tivoli Job Scheduler and Espresso Scheduler to provide maximum efficiency and reduce bottlenecks. Create sample queries for clients to ensure use of indexes and triggers to increase efficiency. Coordinate and implement application changes in the pre prod and production environments while ensuring data integrity and an adherence to the CMM Level 2 Change Management policies and procedures. Perform development on critical production issues and relay information to enable clients to make informed decisions. Assisted DBA in conversion from Oracle 8i to Oracle 9i. Developer/Programmer: Utilize ASP, PL/SQL, Lodestar Rate Language, and VB Script to implement business client requests in an Oracle 8i/9i-based application. Participated in the entire system development life cycle and used both technical and business knowledge to gather requirements, create and execute test scenarios as well as mentor junior team members. Considered Subject Matter Expert of many aspects of the application and its processes.

Senior Programmer, TXU/Capgemini Energy (Dallas, TX) 1/2002 – 1/2007Production Support: Maintain 24-hour availability of four Tier One High Availability Disaster Recovery systems, GUI interfaces and processes. Provide clients with any training or information requested. Create and maintain network access groups providing access to data, archived data and documents for clients. Streamlined the batch job schedule in Tivoli Job Scheduler and Espresso Scheduler to provide maximum efficiency and reduce bottlenecks. Create sample queries for clients to ensure use of indexes and triggers to increase efficiency. Coordinate and implement application changes in the pre prod and production environments while ensuring data integrity and an adherence to the CMM Level 2 Change Management policies and procedures. Perform development on critical production issues and relay information to enable clients to make informed decisions. Assisted DBA in conversion from Oracle 8i to Oracle 9i. Developer/Programmer: Utilize ASP, PL/SQL, Lodestar Rate Language, and VB Script to implement business client requests in an Oracle 8i/9i-based application. Participated in the entire system development life cycle and used both technical and business knowledge to gather requirements, create and execute test scenarios as well as mentor junior team members. Considered Subject Matter Expert of many aspects of the application and its processes.

Ba, Business Computer Systems

Activities and Societies: Chi Omega, AITP

Education record