Darin Dickson

Darin Dickson Email and Phone Number

Information Technology Executive | IT Operations Director | Process Improvement | ITIL Management | End User Computing
Darin Dickson's Location
West Jordan, Utah, United States, United States
Darin Dickson's Contact Details
About Darin Dickson

I am an information technology professional with vast technical, managerial, and leadership experience. I have been accountable for ensuring highly reliable, secure, and available enterprise-wide IT infrastructure in critical production environments throughout my career. I have a superior record of exceeding customer expectations. I am experienced in IT process management, executive level business relationship management, client hardware and software engineering, development and support. I have a collaborative customer service focus. I am known for leading, guiding and motivating large enterprise teams.

Darin Dickson's Current Company Details

Information Technology Executive | IT Operations Director | Process Improvement | ITIL Management | End User Computing
Darin Dickson Work Experience Details
  • Amazon
    It Manager
    Amazon Apr 2021 - Dec 2023
    West Jordan, Utah, United States
    Lead a team of IT Support Associates and Engineers supporting business operations for the West Jordan, Utah, Amazon fulfillment center.
  • Intermountain Healthcare
    Director, End User Computing
    Intermountain Healthcare Jun 2011 - Dec 2020
    Greater Salt Lake City Area
    Oversaw client software and hardware engineering, desktop imaging, application packaging, virtual desktop infrastructure, asset management, and support. Managed service level adherence and customer satisfaction. Handled human resource functions. Service Delivery Manager for outsourced engineering functions.• Reduced SLA violations by 160% in 1 year and maintained this over another 1½ years.• Implemented a daily huddle with managers to review current key performance indicators and to create action plans to resolve incidents and organize for request completion.
  • Intermountain Healthcare
    Manager, Web Operations And Unified Communications
    Intermountain Healthcare Nov 2006 - Jun 2011
    Salt Lake City Metropolitan Area
    Handled operations for intranet and external web presence, email and messaging engineering and infrastructure, virtual desktop infrastructure, and desktop engineering for the enterprise.• Dramatically improved Exchange performance through Outlook caching.
  • Intermountain Healthcare
    Manager, Web Operations And Development
    Intermountain Healthcare Jan 2005 - Nov 2006
    Salt Lake City Metropolitan Area
    Led company intranet and external web presence operations. Managed a team of developers who provided internal web applications and interface operations team.• Converted clinical web platform to x86-based hardware, saving hundreds of thousands.
  • Intermountain Healthcare
    Perimeter Network And Web Operations Technician
    Intermountain Healthcare Jun 2004 - Jan 2005
    Salt Lake City Metropolitan Area
    Implemented firewall rules to protect the internal network for malicious activity. Operated web hosting servers providing a platform for internally developed web applications.• Led a project to block all outbound traffic to secure the Intermountain network.
  • The Church Of Jesus Christ Of Latter-Day Saints - Human Resources
    Network Specialist, Test Lab Team Lead
    The Church Of Jesus Christ Of Latter-Day Saints - Human Resources Aug 2001 - Jun 2004
    Greater Salt Lake City Area
    Led a team of test lab technicians providing technical platforms for application and infrastructure testing.
  • The Church Of Jesus Christ Of Latter-Day Saints
    Technology Test Lab Technician
    The Church Of Jesus Christ Of Latter-Day Saints Jan 2001 - Aug 2001
    Salt Lake City Metropolitan Area
    Setup technical environments to simulate productions environments to allow application and infrastructure testing.
  • Net.Works
    Novell Netware Consultant
    Net.Works Jun 2000 - Nov 2000
    Greater Salt Lake City Area
    Provided consulting and implementation of Novell Directory Services to a variety of Net.works clients.• Competed Novell Netware upgrade project to utilize Novell Directory Services.
  • Intermountain Healthcare
    Multiple Roles
    Intermountain Healthcare Aug 1986 - Jun 2000
    Greater Salt Lake City Area
    Enterprise Network PlannerLocal Area Network ManagerPersonal Computer Support TechnicianData Coordinator

Darin Dickson Skills

Healthcare Information Technology Process Improvement Software Documentation System Administration Healthcare Active Directory Visio Hipaa Databases Servers Microsoft Office Healthcare Management Windows Server Management Hospitals Data Analysis Access Business Process Improvement Healthcare Information Technology Emr Itil Ehr U.s. Health Insurance Portability And Accountability Act Microsoft Access Electronic Medical Record

Darin Dickson Education Details

Frequently Asked Questions about Darin Dickson

What is Darin Dickson's role at the current company?

Darin Dickson's current role is Information Technology Executive | IT Operations Director | Process Improvement | ITIL Management | End User Computing.

What is Darin Dickson's email address?

Darin Dickson's email address is da****@****are.org

What schools did Darin Dickson attend?

Darin Dickson attended University Of Utah - David Eccles School Of Business, University Of California, Los Angeles.

What skills is Darin Dickson known for?

Darin Dickson has skills like Healthcare Information Technology, Process Improvement, Software Documentation, System Administration, Healthcare, Active Directory, Visio, Hipaa, Databases, Servers, Microsoft Office, Healthcare Management.

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    Marketing & Advertising, Public Relations, Promotions, Golf Membership Marketing, Media
    Littleton, Co
    2
    seslights.com, strategicenergyusa.com

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