Listening to and understanding what is and isn't working for our customers is a main part of my current position. Perhaps just as importantly is developing ideas and potential solutions that will be not only acceptable but desirable to those I work to satisfy. Part of the difficulty lies in coming up with a solution that will be both desired by the "client" and supported by department leaders. This requires some creativity and a lot of working together with team members to talk about the "problem" as we understand it and the best way to attack it. Working with good team members and focused clients in this way is a great blessing to me and I enjoy it very much.

I work with more than a dozen facilities management offices in and around Salt Lake City strategizing ways to better serve their customer and reduce cost to the organization.

For 5 years I worked closely with the Director for Temporal Affairs over the West Areas as a Manager of Area Support. We worked with various departments to assure the temporal needs were addressed. I worked with Presidents of the Seventy, Area Seventy and Stake Presidents to assure needs were met and taking care of items big and small to assure the environment was right to foster the right Sprit and appropriate feeling for those who came to meetinghouses and other Church facilities.

For 10 years I enjoyed closely analyzing and figuring out the best location for Church facilities from Hawaii to Nova Scotia. Working with those in the areas where the buildings were allegedly needed was often challenging and we often had disagreements as to when or where structures were needed. Working with others with differing opinions was a learning experience that helped me see differing perspectives and understand differing viewpoints.