Darin So Email & Phone Number

Irvine, Ca, Us

Irvine, California, United States

• Develop and design conversation flows for an automated, AI phone assistant to address customer inquiries, and automate workflow within the company using Javascript.• Designed, created, and implemented a master design system for our iOS, android, and webapp apps on Figma with branding kit guidelines, onboarding process, and synchronization across our engineer and design team.• Developed, built, and managed our UI/UX codebase for iOS, android, and webapp platforms using Flutter and GitHub.• Worked closely with both founders, CEO, and technology director for design implementations, bug fixes, and QA.

Los Angeles, California, United States

Los Angeles, California, United States

• Created and managed a custom discord by creating custom embedded messages, of 10,000+members to organize the initial product launch, yielding $300,000 in revenue.• Devised the initial product launch strategy which determined pricing, marketing timelines, and releaseschedules of tweets, discord.• Hired and trained a team of moderators to ensure a smooth product launch and create a curated community for our product in order to increase sales.

Los Angeles

• Coding custom embeds to display information in a organized fashion on discord as SOP's for weekly product drops and customer service procedures.• Securing partnerships with other companies in the industry to bring the best services to our members. • Analyzing market data from our social media platforms (120k+ combined from all platforms) to retain memberships and improve customer service. • Led and trained cross-functional team of experts in finance and collectibles by creating weekly SOP'son product launches, providing subscribers profitable opportunities in other markets.• Managed our treasury , with $2 million in revenue, on Stripe to delegate scheduled payroll to all staff,marketing campaigns, content creation, and handle customer payment inquiries.• Managing a discord of 1000+ paid subcribers supplying them with the most up-to-date information on every sneakers release.• Making custom graphics for social media pages in order to boost our engagement and outreach on all platforms, which led to increased retention rate and monthly subscribers.