Hello everyone, my name is Darin, and I am confident and proactive. Providing exceptional service to every client is my top priority, and I am committed to being loyal and empathetic in all interactions. With twenty + years of customer service experience, I've assisted, served, and championed clients and companies alike, with careers spanning customer service and claims intake in insurance; grant writing for state city governments; and teaching English to non-native speakers from all over the world.I also founded an online literary and art magazine which I produced, designed, and edited, working with writers and artists, establishing, and nurturing a community of creative professionals.How have I accomplished this? 1) I understand the significance of listening to others and addressing their needs with empathy and understanding. 2) I am dedicated to delivering solutions that go beyond their expectations. 3) Building long-lasting relationships and driving loyalty is what I enjoy most, and I always strive for that from day one forward.For Customer Service, I prioritize understanding the needs and concerns of my customers by active listening. This allows me to resolve issues and problems effectively and efficiently, and to prevent escalations that can happen when something isn't working for a customer. Every customer's voice is important to me, and I listen attentively to everything they say. Furthermore, I make sure to clarify anything unclear or confusing. In my opinion, the customer is always right, even when they are not necessarily correct. This attitude is not just good for business but also demonstrates basic human decency. When I call a business, I want to be treated in the same way.My proficiency in customer service is matched only by my passion for writing. Over time I've honed my writing skills, enabling me to create writing that is both informative and captivating. Through my writing, I strive to connect with others on a deeper level and to make a meaningful impact in whatever industry I am in.I put my heart into everything I do, building authentic relationships with clients and colleagues. Why perform a role if you aren't one hundred percent committed? If you’re seeking someone who shows up with a lot of passion and does their best to maintain the same level of integrity for every client, every project, and every purpose significant to the company they serve and represent, look no further.Let's collaborate to create outstanding experiences for your customers.