Technical Program Manager
CurrentTechnical Program Manager Lead cross-functional programs involving system and software changes within warehouse and fulfillment ecosystems. Oversee the software release lifecycle for Super POD, managing build and release processes to ensure timely and high-quality deployments. Ensure teams maintain consistent delivery pace, addressing blockers, and upholding quality standards within time and budget constraints. Drive end-to-end process improvements for production issue resolution, covering intake, classification, testing, and resolution of product defects. Manage client upgrades, conversions, and new version deployments, including communication and seamless execution. Plan and facilitate system/platform upgrades, service enhancements, and preventative maintenance efforts. Develop and maintain critical documentation for both clients and internal teams. Lead and facilitate strategic planning sessions, roadmap development, and sprint/iteration cycles to align teams and ensure project success.