Maintained positive relationships with residents by addressing concerns, coordinating maintenance requests, and providing timely solutions.Assisted prospective tenants with inquiries, conducted property tours, and supported leasing processes, including application reviews and lease signings.Guided new tenants through the move-in process, ensuring a smooth transition by explaining property rules, amenities, and services.Managed lease renewals by proactively communicating expiration dates and negotiating terms to retain tenants.Organized and executed community events to foster resident engagement and build a strong sense of community.Served as the primary point of contact for resident questions and concerns via phone, email, and in-person communication.Resolved tenant complaints and conflicts professionally, escalating issues as needed.

As an A&R intern at FYB Records, I'm involved in:- Scouting and evaluating new talent.- Reviewing demo submissions and providing feedback.- Conducting market research and data analysis.- Supporting artists Moyer, Tyler Watts, and Bluff City.- Assisting in project management and studio sessions.- Collaborating on social media and marketing campaigns.- Building industry relationships.

Personality on Be100 World Hit Radio in the iHeartMedia platform.

Excelled in technical support role at Teleperformance/MajorelEarned a top 5 ranking for customer satisfaction Utilized technical expertise to troubleshoot issues Showcased problem-solving skills in complex situations Positively impacted customer retention rates

Mastered sales scripts to facilitate smooth customer interactionsUtilized persuasive tactics to overcome customer objections, boosting sales performance Contributed to a positive customer experience by maintaining an upbeat phone demeanor

Directed daily operational strategies, including delivery routing and team workflows Boosted efficiency with innovative promotional initiativesPlayed a pivotal role in preventing potential losses and damagesImplemented strategic planning to optimize operationsIncreased sales by 20% through strategic client engagement and innovative marketing techniques.

Promote the profile of their radio station by creating marketing campaigns to increase their audience, and they may also sell air space to businesses for advertisements, initiate social media campaigns and maintain the station's web presence.