Darius Phillips work email
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Darius Phillips personal email
Clinical Trainer and helpdesk specialist with proven leadership, organizational and customer relations skills. Ability to resolve concerns and ensure teams are on task to perform diverse business requirements. Knowledge in various software systems, including, Jira, ServiceNow, and NCR ticketing software.
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System Support AnalystState Of GeorgiaUnited States
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Emr Coordinator/ Lab Systems AnalystMaryland Oncology Hematology Dec 2021 - Apr 2022Beltsville, Maryland, United StatesIknowmed Generation 2 / Orchard Harvest LIS• Provided technical understanding of (EHR) and LAB integration software.• Conducted in-depth analyses of end-user feedback to drive ongoing improvements in EMR system.• Promoted interoperability between healthcare IT systems.• Provided technical support to colleagues as needed, provided knowledge in analytical methods.• Learned various medical roles within the workflow to train staff on effective us of the Iknowmed G2 software relevant to their role. -
Clinical TrainerThe Judge Group Mar 2021 - Dec 2021United StatesIknowmed Generation 2• Collaborated with various medical centers staff to help meet the organizational goals for improved patient outcomes and operational efficiency.• Identified and resolved areas for improvement within existing clinical systems to enhance user experience.• Conducted trainings for doctors, nurses, and other healthcare staff to ensure proper utilization of Iknowmed G2. -
Jr Admin Robotics/ Technical Support AnalystRicoh Usa, Inc. Jan 2019 - Mar 2021Greater Atlanta Area• Successfully provided technical support for Ricoh printer software for four months before being promoted to Jr. Admins Robotics team. • Installs, tests, troubleshoots, and robots, printers, whiteboards, multi-function devices via the cloud• Championed best practices in robotics maintenance, leading to increased reliability and reduced equipment failure rates.• Designed and installated of new robotic systems and ensured seamless integration into existing workflows. -
Help Desk SpecialistRacetrac Petroleum Jun 2018 - Jan 2019Greater Atlanta Area• Provided remote technical assistance and support for incoming queries from employees related to computer systems, software, and hardware• Maintains daily performance of computer systems, POS systems, payment controllers and fuel controllers• Resolved level 1 incidents for customers through the troubleshooting process and fix problems through remote software (VMware, Vdi, Jump and VNC), escalated incidents when necessary.• Assisted in the development of a comprehensive knowledge base, reducing resolution times for common issues.• Provided after-hours support during critical system updates or outages, minimizing downtime for users. -
Desktop SupportDaly Computers Apr 2018 - May 2018Baltimore, Maryland Area• Setup hardware devices including monitors, desktops, HP laptops, printers, and peripherals for the Baltimore County Public School System• Improved end-user satisfaction by providing timely and efficient L1 desktop support for technical issues.• Continuously engaged in professional development through training courses and online resources to stay up to date with emerging trends in desktop support and network administration.• Developed and maintained strong relationships with users to facilitate open communication channels and ensure satisfaction in the level of desktop support provided.
Darius Phillips Skills
Darius Phillips Education Details
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Biotechnical Institute Of Maryland, IncBiotechnology -
Capital City Public Safety Training Academy99%
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Harpers Ferry JobcorpsInformation Technology
Frequently Asked Questions about Darius Phillips
What company does Darius Phillips work for?
Darius Phillips works for State Of Georgia
What is Darius Phillips's role at the current company?
Darius Phillips's current role is System Support Analyst.
What is Darius Phillips's email address?
Darius Phillips's email address is da****@****usa.com
What schools did Darius Phillips attend?
Darius Phillips attended Biotechnical Institute Of Maryland, Inc, Capital City Public Safety Training Academy, Harpers Ferry Jobcorps.
What skills is Darius Phillips known for?
Darius Phillips has skills like Computer Hardware, Video Games, Laboratory, Animal Husbandry, Euthanasia, Sanitation, Insurance, Software Installation, Hardware Installation, Network Installation, Hubs, Western Blotting.
Who are Darius Phillips's colleagues?
Darius Phillips's colleagues are Mary Ann Griffin, Chris Sale, Mayva Burckley, Linda White, Annie Benton, Martha Frost, Ranarda Johnson.
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