Darlena Smith Email & Phone Number

Chesapeake, Virginia, United States

Virginia Beach, Virginia, United States

Fitness and Motivational Coach. - Excellent Customer Service and communication skills (in person, phone,chat, email)- Friendly, knowledgeable and professionally educated Coach - Unique, data-enabled personal training methods. - Specializing in motivation and accountability for people of all fitness and workout experience levels.- Committed to providing safe and effective workouts to all our customers. - Passionate about health and fitness, even more passionate about helping people change their life through intelligent and efficient exercise.- Great communication skills: comfortable conversing with people in person and on the phone. - CPR/AED Certificate

Chesapeake, Virginia, United States

Norfolk, Virginia Area

Norfolk, Virginia Area

• Assist the store management with general supervision in assigned department and other areas of the store as needed• Clear communication directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates• Uphold standards for merchandise presentation of the best apparel and equipment brands in sporting goods• Interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity• Support company standards of passionate customer service and selling through customer engagement• Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions• Compliance to loss prevention standards and audit requirements• Continue to perform all Footwear Sales Associate duties

Norfolk, Virginia Area

• Perform Gait Analysis• Assist customers by finding and suggesting appropriate shoes and accessories for their activities• Run back stock inquiry reports to keep current inventory on the shoe deck• Ensure pricing is accurate and current• Restock, replenish and organize inventory• Keep the shoe deck clean and organized• Support the apparel team as needed with pricing / stocking• Back up cashier• Help institute the seasonal game plan (deck reorganization)• Work early pre-opening hours for unloading and organizing new and restocked inventory from the weekly store delivery

Carmel-By-The-Sea, Ca

● Sales and Customer service for clothing, shoe and accessories for the active lifestyle. . ● Trained in custom running shoe fittings and evaluations● Handle cash, credit card and return/refund transactions● Help maintain computerized customer base● Assist customers by finding and suggesting appropriate shoes, clothes and gear● Answer and initiate contact with customers by phone● Maintain current knowledge of running, hiking and athletic apparel/footwear each season ● Special order items for customers when requested● Maintained attractive and orderly merchandise displays● Restock, replenish and organize inventory● Represented the store with a positive, passionate and knowledgeable attitude

Virginia Beach, Va

● Ensure appropriate staffing levels.● Obtain, distribute and implement monthly room program. ● Ensure all security measure are in place and followed.● Provide care for children 6 weeks through beginner walkers.● Attend staff meetings and special events.

Bristol, Ct

● Engage children and youths, ages 6 weeks - 12 years in activities. ● Provide a safe, fun and engaging environment for children.● Create and maintain relationships with children and parents.● Keep account of incoming and outgoing children.● Clean and sanitize play area, toys and facility.

Southington, Ct

● Responsible for overseeing the Accounts Receivable Dept. of 6-8 representatives for a long term care pharmacy.● Ensure timely billing for all facilities on a monthly basis.● Report directly to the A/R manager.● Continue all the duties of my previous A/R Representative Position.

Southington, Ct

● Handle billing multiple Long Term Care Pharmacy Accounts.● Medicare, Medicaid, insurance and private pay billing. ● Assist families of elderly with insurance investigation/billing.● Daily posting and balancing of payments, as needed.● Work with the billing departments at Nursing Homes and Group Home facilities to ensure accurate and timely billing.

Portland, Ct

● Handled a high volume of customer calls.● Research and resolve customer complaints and issues.● Organize daily requisitions.● File, organize and archive past requisitions, pharmacy logs etc. ● Report directly to the Pharmacy Manager.

Portland, Ct

● Worked with IV nurses and team to coordinate billing for multiple Long Term Care Facilities and private patients.● Coordinated with an additional A/R department for cross billing.● Medicare, Medicaid, and Insurance billing.

Plainville, Ct

● Handle billing multiple Long Term Care Pharmacy Accounts.● Medicare, Medicaid, insurance and private billing. ● Daily posting and balancing of payments, as needed.● Work with the billing departments at Nursing Homes and Group Home facilities to insure accurate and timely billing.

Plainville, Ct

● Answer and operate Multi-line phone system for all offices and the pharmacy. ● Greet customers, clients and Pharmaceutical Representatives.● Provide filling, typing and other support to office staff.● Order office supplies.● Post all outgoing mail for the office.