Darlene Carpenter

Darlene Carpenter Email and Phone Number

Project Manager | Program Manager | Contract Specialist | Procurement Specialist | Team Builder
Darlene Carpenter's Location
Huntsville, Alabama, United States, United States
Darlene Carpenter's Contact Details

Darlene Carpenter personal email

n/a
About Darlene Carpenter

Currently seeking a position in a company that values a wide range of experience and that values ethics and diversity. I am a problem solver and think outside of the box. I believe there is always more than one way to solve a problem and find Collaborating with like minded people rewarding and beneficial to all Stakeholders. I bring to the table a spectrum of knowledge gathered over the years working in several industries, Plumbing, Property Management, National TV Craft Program, 20 years in IT, a lifetime of Catering and Party Planning, Coffee Shop Owner and a Consulting Business. Skills acquired:Customer Service | Program Management | Project Management | Contract Management | Procurement | Logistics | Budget Management | People Management | Analytical Skills | Risk Management | Problem Solving | Mentoring | |

Darlene Carpenter's Current Company Details

Project Manager | Program Manager | Contract Specialist | Procurement Specialist | Team Builder
Darlene Carpenter Work Experience Details
  • Cvs Health
    Region Coordinator
    Cvs Health May 2021 - Oct 2023
    United States
    Responsible for scheduling Nurse Practitioner and CSS for Regional CVS Minute Clinics. Creating 6-week schedules, ensuring clinics are 100% staffed and each Provider meets the minimum hours for each scheduling period. Ensured On Call shifts are picked up/assigned IAW requirements. Relocated Provider when needed to minimize use of Overtime. Create Orientation Schedules for new hires, introducing them to our scheduling program, policies and procedures, training materials and work with them to create a cohesive schedule with clinic partners. Maintain daily patient scheduling database, creating schedules based on daily clinic staffing levels. Updating in real-time when a Call Out is processed. I respond quickly and efficiently to resolve problems, often multi-tasking to ensure patients are not inconvenienced or providers are not over booked. Provide administrative support to all the Nurse Practitioners and CSS staff in support of shift swaps, PTO requests, scheduling program issues and policy and procedure questions.Meeting with stakeholders on a reoccurring basis and as needed. Keeping them informed via email, Teams, text, or phone conversations.
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  • Aloricares An Alorica Initiative.
    Workforce Scheduler
    Aloricares An Alorica Initiative. Jul 2019 - May 2021
    Huntsville, Alabama Area
    Maintain attendance schedules, analyze data, monitor call queues. Provide real time and incremental reports on attendance and adherence to breaks. Maintain team personnel rosters and headcounts. Provide administrative and back up support to Operations Manager. Monitor technical issues and identify trends, opening incident reports, tracking and managing until completion. Collaborate with Training, Quality, HR and IT to support resolving issues and maintaining customer call support.
  • Centaur Associstes For Smartbank
    Courier
    Centaur Associstes For Smartbank Aug 2018 - Jul 2019
    Huntsville, Alabama Area
    Provided exceptional customer service, enabling SmartBank locations to provide same day transport of time sensitive documents and materials in a discrete and secure manner.
  • R & D Security Solutions
    Independent Information Technology Consultant
    R & D Security Solutions Oct 2015 - Oct 2016
    Established a consulting business providing Network Integrity Evaluation, Security Enhancement, Technical Solutions and Education. Provided Subject Matter Expert consulting on IT Contract Proposals.
  • Indyne
    Communications Focal Point Supervisor
    Indyne Jun 2010 - Mar 2015
    Vandenberg Af Base, California
    Lead a technical team directly responsible for first contact for all communications outages on VAFB. Provided 24 x 7 Critical Circuit Monitoring, dispatching technical teams to rectify failures. Tracking and managing long and short-term status on all open work orders from creation to completion. Supporting local as well as Enterprise-wide customers. Providing necessary leadership notifications and providing status updates. Mentored a team of Telephone Operators into Focal Point Technicians, achieving Security+ Certification for all. Providing outstanding customer service to more than 5,000 local users daily, processing over 35,000 calls a month.
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  • Indyne
    It Manager
    Indyne Oct 2003 - Jun 2010
    Vandenberg
    Computer Resources and Telephone Operations Supervisor charged with a staff of Technicians, Telephone Operators and Logistics specialists that provided 30 Space Wing, military, civilians and tenant organizations with Information Technology Technical support, Audio Video presentation support, Base Operators and publication of the Base Telephone Directory. Responsible for tracking over 18 million dollars' worth of IT assets from cradle to grave, receiving all the IT assets for the 30 Space Wing inventorying, delivering, installing and identifying end of life replacements.
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  • Mca Engineers Inc.
    Program Manager
    Mca Engineers Inc. Oct 1998 - Sep 2003
    Vandenberg Afb
    Managed 1.5 million Dollar Annual Budget, increasing by 10%. Maintaining an “Excellent” Government Rating. Assembled a Professional Team of Trainers, Logisticians, Security, HR, Audio Visual and Cyber Technicians that supported the 30 Space Wing at VAFB. Responsible for all aspects of performance, personnel, facility, health, and safety requirements. Received and maintained ISO 9000 Certification. Established Base standardization of Software loads reducing overall maintenance costs by over 40% per unit. Created End of Life reports by Unit providing Budget recommendations and replacement identification. Established the first Cyber Technician Training Center outside of the AF Academy. Providing hands-on-first-response technical support training to Unit Appointed Technicians. The logistics team processed millions of dollars annually of IT resources, hardware, software in support of Base Equipment Custodian. Providing inventory management to the entire base population, managing custom software configurations.
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  • Bd Systems Inc.
    Commercial Division Manager
    Bd Systems Inc. Oct 1995 - Sep 1998
    Greater Los Angeles Area
    Commercial Division Manager- Promoted to Commercial Div. Manager after gaining the respect of my leadership as the Help Desk Administrator. My professional greeting , providing outstanding customer support, improving follow up and ensuring customer satisfaction for our SMC customer became the standard for bd System Help Desk Administrators across all contracts. My team of technicians provided Network and Computer technical support to Business as well as Personal Computers. Cultivted new business and teamed with an Internet Provider bringing a T-1 line to our facility to service the City of Lompoc and in turn upgrading our dial up connection to Internet speeds, eliminating long distance dial up charges. Responsible for all aspects of business management, budget, AP/AR, technical solutions, procurement, scheduling, personnel recruting, conflict resloution, and ensuring policies and standards are always followed.
  • Aleen'S Creative Living
    Product Specialist
    Aleen'S Creative Living Apr 1993 - Sep 1995
    Buellton, Claifornia
    Subject Matter Expert for broad range of Non-Toxic Adhesives designed for the Craft Industry as well as historical Craft books and publications. Producer of daily fact sheets showcasing all products and demonstrations in support of the Nationally Broadcast Creative Living Television Show. Editor of Craft Catalogs and Monthly Creative Living Magazine. Provided Customer Service to clients that had questions or received defective products, assisted clients with completions of craft projects when they encountered problems with instructions or directions, created patterns or instructions for missing information provided by Guest demonstrators, researched sources for featured items. Proofread all packaging for current product line. Mentored and assisted staff of Telephone operators of the 1-800 telephone number that was published on the TV Show, products and magazine. Acted as Project Manager when Local area Network was upgraded and provided Network Administration as required.

Darlene Carpenter Education Details

Frequently Asked Questions about Darlene Carpenter

What is Darlene Carpenter's role at the current company?

Darlene Carpenter's current role is Project Manager | Program Manager | Contract Specialist | Procurement Specialist | Team Builder.

What is Darlene Carpenter's email address?

Darlene Carpenter's email address is dc****@****ica.com

What schools did Darlene Carpenter attend?

Darlene Carpenter attended Santa Barbara City College, Dos Pueblos High School, Santa Barbara, Santa Barbara City College.

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