Darlene Trevino Email & Phone Number

Remote

• Delivered SmartRecruiters training to over 200 hiring managers for a large government agency.
• Worked on 12 SmartRecruiters projects as an implement consultant providing configuration, project management, UAT and training support.
• Served as the system admin for two SmartRecruiters clients.
• Client facing experience for many Fortune 500 clients proving implementation support, process design in Lucid charts, executive presentations, UAT, training and hyper-care support.
• Served as a key member of the UAT team for an Avature implementation for a large global insurance company.
• Delivered consulting services on a Beamery project with a large optical surgical company, proving product configuration, led demos, created executive presentation, and provided overall support.

• Testing and Script writing for Workday and Greenhouse ATS.
• Provided Admin level support to ServiceNow on Jobvite ATS.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Streamlined vendor management, processes, facilitating improved relationships and timely service deliveries.
• Coordinated cross-functional teams (Cielo Labs), resulting in seamless project execution and enhanced outcomes. As well as oversaw the deployment of the projects and technology demonstrations in Labs.
• Developed comprehensive capability guides for senior management, enabling informed decision making based on data driven insights.

• Evaluated customer needs and feedback to drive product and service improvements.
• Supported clients with business analysis, documentation, and data modeling.
• Collected, arranged, and input information into database system.
• Organized and analyzed primary and secondary research to understand industry, market, and company trends.
• Worked with department heads to assist in recruiting, by arranging and holding phone interviews.
• Conducted thorough market research and analysis, providing valuable insights for client decision making.

San Diego, CA

• Reported to senior management on organizational performance and progress toward goals.
• Developed and maintained successful relationships with vendors and contractors.
• Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Assisted in organizing and overseeing assignments to drive operational excellence.