Darlene Fox Email & Phone Number

Business liaison between Miami-Dade County Public School Financial ERP system users and developers. Work with users to resolve user related the user of our Portal based financial systems as it relates to Accounts Payable, Accounts Receivable, General Ledger and Funds Management. Work with developers to create and define functional requirements for ERP applications and test new and updated SAP ERP functionality prior to production implementation.

We create personalized photo montages, slideshows, hardcover storybooks and scrapbooks. We work to capture the theme of your event whether it's in the songs on your photo montage or in the papers and embellishments of your storybook or scrapbook. So if you precious memories are trapped in boxes, CDs, DVDs, flash drives, cell phones and hard drives or if you have a special event such as Christening, Birthday, Wedding, Anniversary, Vacation, Bar Mitzvah, Graduation, Retirement or Remembrance - contact Fox Creative Memories.

Business Specialist for Apple Retail, connecting with business professionals and entrepreneurs to collaborate on apple solutions, technology and services. Focused on delivering amazing customer service and creating loyal business customers. Utilize leadership skills to proactively influence team in business sales, product knowledge and solutions. Focused on engaging Apple team and businesses to build successful outcomes and technology partnerships.

Defined computer curriculum and provided instruction on computer literary and use, keyboarding, printing, internet use and safety, word processing, spreadsheets, presentations, graphics/drawing and educational software for grades Pre-K4 to 6th.

Oversaw and facilitated projets, programs and technology initiatives related to customer service efforts and the 311 Answer Center and miamidade.gov internet portal. Oversaw and faciliated the county's IT Governance efforts for yearly funding of technology initiatives and projects. Analyzed, reviewed, updated and communicated IT strategies to ensure alignment with the enterprise wide technologies set forth by the Office of the CIO and the County's Strategic goals. Managed and tracked the personnel and budget for the Office of the CIO and 311 Answer Center.

Used project management, team leadership and communications skills to coordinate, manage and assign web projects for the Online Services team in the ongoing effort to re-design Miami-Dade County departments and elected officials web sites and migrate the web content to the Interwoven Content Management application. Involved in the strategic planning, design and development of the county's miamidade.gov internet portal, web content management application and applications academy.

Directly involved in the strategic planning, design, and development of web pages for Miami-Dade County departments and elected officials. Involved in the organization and taxonomy of department web site to ensure a user-friendly and descriptive service web site. Used Microsoft FrontPage, Macromedia Dreamweaver and Photoshop to design and development department web sites. Efforts were focused on branding the department web site with the same look and feel to complete the implement miamidade.gov web portal.

Directly involved in the strategic planning, design, and development of web pages for Miami-Dade County departments and elected officials that included the first design of the miamidade.gov internet portal. Used the IBM websphere portal custom application to administer the content of the web portal. In 2000-01 Miami-Dade County was a pioneer in creating an internet web portal to service its residents, visitors, businesses and employees via the World Wide Web. Used other tools such as Microsoft FrontPage and Macromedia Dreamweaver to add html code to department web sites and Adobe Photoshop to create images for the design of the both the portal and department web pages.

As part of the Customer Service and Marketing unit of the Information Technology Department, performed system analysis and programming services related to the web design of county deparment web sites using Microsoft FrontPage and Adobe Photoshop.

Provided information and support for the security of all computer-based data and its users for the entire FPL organization. Acting Team Leader for the testing and evaluation of FPL's Single Sign-On Project which aimed at increasing employee productivity through the reduction of user ids and passwords.

Performed information system audits throughout the organization dealing with management from different disciplines, and analytically reviewed audit documentation and made appropriate recommedations.

Systems Analyst and support person for the company's quality improvement program computer system. This system helped facilitate the management, tracking and recognition of employee teams for quality work and improvement to FPL work and service processes.

Bachelors, Management Information Systems - Minor In Computer Science

Minor in Computer Science

Associate Of Arts, Business Data Processing