Darlene Gerber Email & Phone Number

Mentor, Ohio

Assisted with the design and development of various SSRS reports using Visual Studio. Responsible for using the RDMS (Relational Database Management Systems) to write reports for internal end users according to individual requirements. As new report requirements arise, this person will be required to research and understand the requests. Upon completion of the request this person ensures product information is accurate, complete and meets the end user’s needs. Wrote, modified subroutines in SQL that pull data from many different databases. Designed, modified reports, matrixes, charts in Visual Studio for publication to Reporting Services. Created and modified report subscriptions.Ability to work effectively with changing priorities in a dynamic environment

Mentor, Ohio

Responsible for using the RDMS (Relational Database Management Systems) to make data accessible to both internal and external end users according to individual requirements. As new data requirements arise, was required to research and understand the requests. Possessed a broad range of technical skills to meet a wide variety of requests for the extraction and formatting of product data. Created product information reports that are formatted based on each external end users requirements, ensures product information is accurate, complete and sent as required.

Mentor, Ohio

Support the design, operations and maintenance efforts required to maintain our client’s expanding enterprise CRM 2013 solution. Daily support will include, but not be limited to granting user access, troubleshooting, regularly updating customers with the status of issues, analyzing, and triaging, reporting, and sharing best practices. The CRM Administrator shall perform day to day administrative tasks within the CRM environment, including monitoring the environment and capacity to ensure key resources and services are functioning within acceptable performance thresholds, take corrective actions as necessary. Manage changes and access to the CRM environment, including CRM Platform patching and updates.

I contact friends and family that share a love for Longaberger products.Made in America Matters

Greater Chicago Area

•Responsible for review and transfer of documents from current website to new SaaS, Software as a Service website called Your Membership.•Compiled listing of documents for review by myself and others.•Distributed listing of documents for review by others.•Used FTP tool to transfer documents from current website•Renamed and uploaded images, documents and media to new website.•Created custom pages using WYSIWYG and HTML, to access documents for download by users.•Created resource documents for other website migration team members.

Greater Chicago Area

While looking for my next opportunity I maintained the AITP SharePoint Server which is using WSS 3.0.I have experience making a SharePoint Site actually work for it's users. I re-organized the site into functional groups and where necessary assigned permissions. I did all of the work remotely communicating with users via e-mail.I have been organizing Document Folders, setting up User Alerts, creating new Committee Sites, adding our new Logo, updating Calendars, assigning permissions, and additional tasks as required.

The Treasurer is responsible for the financial health of the association.1. Ensure the appropriateness and accuracy of income and expenses.2. Work with Service Area and Committee chairs to review income and expenses of their respective areas.3. Enhance the accounting structure to improve understanding and accountability of income and expenses.4. Recommend changes to association goals, initiatives and practices to ensure association financial health.

•Provided software specific support and expertise to staff and management.•Worked with management team to assist in the integration and training of the business systems throughout the organization.•Ensured that current systems in place coincide with strategic business processes.•Worked with management in evaluating and identifying business systems which were deployed throughout the organization.•Managed integration of Enterprise Resource Planning solutions.•Trained the employees to use the ERP applications.•Assisted in the planning process for implementation of future systems.•Assisted management in the automation of process which are were done manually.•Determined opportunities for improvement with regards to business systems.•Developed and wrote procedures for use and solving of problems of ERP applications.•Used Cognos Impromptu to create Queries that read AS/400 data that was part of the Infinium ERP system.•Created over one hundred Cognos reports for five departments to allow them to extract and review data.•Demonstrated experience developing Websites using Microsoft Visual Studio, ASP.net, and HTML.•Maintained SQL databases.

•Converted BPCS programs to MAPICS programs.•Designed screens using DDS and reports using RPG ILE.•Modified RPG programs as part of interfaces for MAPICS, BPCS, Infinium and Future 3 EDI packages using Aldon Change Management System(ACMS).•Used Showcase Strategy to create Views and Queries that read AS/400 data. •Modified database files using DBU 6.0

Chardon, Ohio

•Converted BPCS programs to MAPICS programs.•Designed screens using DDS and reports using RPG ILE.•Modified RPG programs as part of interfaces for MAPICS, BPCS, Infinium and Future 3 EDI packages using Aldon Change Management System(ACMS).•Used Showcase Strategy to create Views and Queries that read AS/400 data. •Modified database files using DBU 6.0

•Worked with microcomputer applications including word processors, spreadsheets, presentation graphics, database management systems, electronic mail and communications.•Installed, maintained and troubleshot LAN PCs and various printer and storage peripherals. Added new users to the system and trained them. Troubleshot communications hardware and software, and transmission problems.•Designed an Inventory database in Access 97 to track Personal computer equipment, software and peripherals.•Analyzed, modified and improved RPG applications for Year 2000 compliance on an AS/400.

•Analyzed report requests and developed complex programs using SAS, and FOCUS mainframe programming languages.•Prepared easy to use training materials for all systems designed for training of users.•Gathered statistical data, ensuring data integrity and prepared and maintained resultant data, charts, and graphs.

Associate, Applied Business, Computer Technology Degree

Activities and Societies: Charter member of the Association of Information Technology Professionals Student ChapterAttended the Ashtabula.

Bachelor Of Science, Agricultural Education

Activities and Societies: Collegiate 4-H, Delta Theta Sigma Little Sis