Darlene Marshall Email & Phone Number

Pikesville, Maryland, United States

Towson, Maryland, United States

I do individual and group coaching for those in an active job search. I have done webinars for groups of 20 or more. I review resumes and cover letters for those in an active job search.

1607 Cromwell Bridge Road

Essex, MD 21221

*Maintains and updates resident billing records, including Level of Care change notifications, rent deposits, late fees and Accounts Receivables.*Coordinates and logs all Accounts Payable invoices, obtaining approvals and submission to corporate office for payments. *Communicates occupancy and census numbers on a regular basis. *Provides professional.

Baltimore, Maryland Area

• Primary responsibility to oversee and direct the operation of our school of ministry. Including interview and register new students
• Processed Immigration paperwork for all International Students. Including completing and submitting I-129 forms – Petition for Religious Workers Visa
• Developed Schedule of Classes for fall and spring semesters
• Coordinated Faculty schedule, including internal and external faculty members
• Develop and coach all students through ministerial and personal issues
• As a Pastor, I provided weekly counseling for RCC members (Men & Women), Hospital Visitations, Home Visitations, Funerals

I am an Career Coach. I enjoy working with people in the market for new positions. Interview Chatter is one tool I use to assist those I work with while they are in their job search.

• Primary responsibility to oversee technical skills training and leadership development training for all of Business Card Division of Advanta, including Customer Service, Risk Management, Credit Analyst, and Retention
• Act as an Internal Consultant to the senior business leaders in the areas of professional development, strategic planning and people development
• Created a new training program for new employees focused on Accelerated Learning principles an Adult Learning Theory
• Involved in strategic planning for call center operations, both for SLC and second site implementation on the east coast for redundancy
• Develop ongoing training to improve the skills of front line employees and business leaders

• Primary responsibility to organize division training worldwide, hire and develop trainers
• Develop training requirements division-wide
• Created training calendar for nine departments worldwide
• Developed and facilitated teambuilding workshops for various leaders and their direct reports
• Provided new hire training and continuous education for all CSR’s division-wide
• Provided leadership training for all leaders including executives, exempt professional and line leaders

• Primary responsibility includes role as Internal Consultant to the Executive Team and Leadership Team Division-wide
• Project Leader for Communication Intervention – Interact Training – 85% division staff trained
• Completed Needs Analysis and Business Case Study to determine Organizational needs (Partnered with FranklinCovey Leadership)
• Developed/Facilitated Leadership Training Program for all levels in the organization
• Developed/Facilitated Supervisor Development Training (Initials Training for Supervisors)
• Developed/Facilitated Stress Management Workshop

Bsbm, Business Management

Commission, Military Science - Rotc

Activities and Societies: Member of ROTC