Andrew Darling Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Michigan, United States

Manages teams of solar electricians and repair crews to complete all system warranty repairs and service requests within service levels and cost.Provides first and second-level troubleshooting for all solar system service requests.Coordinates materials, inventory, fleet vehicles, technicians, and maintenance requirements to achieve service-level targets for system repairs.Serves as the Responsible Managing Employee in Michigan.Oversees physical project completion including pulling necessary permits.Coordinates field activities to service the systems, either by internal resources or partner techniciansProcesses all customer warranty and insurance claims.Provides product and service training to customers and partners.Manages service and work orders.Communicates opportunities and recommendations for modification or improvements to processes to assure optimum efficiency of the company assets.

Lead and trained (5) teams of 6-8 employees in installing residential solarenergy systems based on the National Electrical Code Book (2017). Thisincludes all rooftop, ground mount, and associated electrical work underthe guidance of a master electrician.Planning, monitoring, and controlling instances of risk.Interviewing, hiring, and training new employees.Performing pre-install and safety inspections of work sites to ensuresuccessful job completion and customer happiness.

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Greater Grand Rapids, Michigan Area

As an account manager, my responsibilities included facilities management, estimating new work, organizing tenant improvement projects, and coordinating with contractors.Managed work performed by 200+ vendors at all operational levels, including projects up to $1 Million. Executed all interior and exterior building maintenance and improvement projects from inception to completion while managing project timelines and budgets. Organized a decades-old filing system in the first month of work. Managed the take-over of 144 new facility agreements.

Kentwood, Mi

Kentwood, Mi

I was responsible for delivering high-quality service and assisting members with all financial questions and concerns. I was also responsible for cross-selling products and services that matched our members' needs, opening new accounts, handling loans, and being our members' full-service representative. These tasks are done both in person and over the phone. I approached every day of work with genuine positivity, had an outgoing personality, enjoyed working with people, met monthly goals, and provided outstanding member service.