Information Technology Specialist
Plan International Indonesia
Provide business continuity through first-class IT support, act as the first line of helpdesk support, and liaise professionally with various business users.Maintain faultless compliance levels through the management of licenses and regulatory recordkeeping.Manage new system installations for timely distribution and minimize disruption to productivity.Conduct individual or group training to educate users on system functions and proper use of hardware and software.Stay informed on emerging trends and technologies to provide updated solutions to users.Utilize exceptional communication skills to build positive working relationships with internal and external stakeholders.Liaise with vendors and service providers to obtain cost-effective deals for technology purchases.