Daron E. Email & Phone Number

• Service Associates will be supporting our clients' own customers with their needs. This position will betaking incoming calls throughout the day. Will be talking to shareholders with a variety of calls.
• CORE Processing- Address/Profile updates, various agreements needing to be uploaded, R+Dcalculations they need to process.
• COMPLEX Processing- financial beneficiary movement, setting up new accounts, working with complexasset allocations.
• Will be updating and changing clients information. Could be very entry level calls or could be morecomplex with a number of things that could be coming up with their accounts.
• Will be looking at taking upwards of 20-30 calls per day. Won't be taking any calls that require givingfinancial advice but will help point their client in the right direction.
• Working with a few different systems and web-based programs, 5-7 programs daily should be expected.

- Provided technical support to end-users across multiple platforms, ensuring timely resolution of hardware and software issues.- Managed and maintained IT equipment, including POS systems, workstations, and networking devices.- Assisted in the onboarding and training of new employees on IT systems and protocols.- Collaborated with cross-functional teams.

- Delivered technical support to staff across various departments, troubleshooting hardware and software issues to ensure efficient operations.- Installed, configured, and maintained IT equipment, including computers, printers, and networking devices, to optimize performance.- Provided training and support to employees on IT tools and systems, enhancing.

• Receive patient into treatment area.
• Weigh patient, take temperature and blood pressure pre and post dialysis.
• Vitals recorded every 15 minutes for each patient during shift
• Document on all dialysis flow sheets.
• Perform and record patient observation: vital signs and all other parameters of ESRD patients, obtain blood samples and culture specimens, and prepares for shipment.
• Review dialysis orders, notes general physical and mental condition of patient through observations and interview, provide data to determine compliance to dietary or medical regimen. Document observations appropriately.

North America

• Greets patients with courtesy and respect; introduces self; describes procedures; puts patients at ease.
• Administers oral contrast to patients and provides instructions as needed under direction of technologist.
• Practices universal precautions.
• Keeps patient information confidential.
• Responds to requests and questions efficiently, effectively and in a positive fashion.
• Handles upset or irate individuals professionally and courteously.