Darragh Roche Email & Phone Number

Ireland

Dublin

Dublin, County Dublin, Ireland

Steered entire sales cycle for WeWork's two primary products; office space of 10-49 desks (c. 400 sqft - 2000 sqft) and our workplace software, consistently exceeding quarterly targetsDeveloped client-specific portfolio plans, optimising space utilisation and boosting satisfaction.Led pricing and contract negotiations, securing favourable terms for key clients.Collaborated with multiple teams to ensure seamless operations and client satisfaction.Built strong broker… Show more Steered entire sales cycle for WeWork's two primary products; office space of 10-49 desks (c. 400 sqft - 2000 sqft) and our workplace software, consistently exceeding quarterly targetsDeveloped client-specific portfolio plans, optimising space utilisation and boosting satisfaction.Led pricing and contract negotiations, securing favourable terms for key clients.Collaborated with multiple teams to ensure seamless operations and client satisfaction.Built strong broker relationships, driving successful net new deals and renewals.Developed and presented strategic portfolio plans, enabling clients to optimise office space, enhancing trust and retention while boosting company revenue. Show less

Collaborated with sales teams in Dublin, Edinburgh, and Manchester on office sales cycles of 1-50 units.Led commercial negotiations, securing favourable terms for clients and company.Developed tailored proposals for new clients, enhancing customer acquisition.Maintained strong broker relationships to facilitate smooth transactions.Worked cross-functionally to ensure seamless sales processes and client satisfaction.

Dublin, Ireland

Enterprise Account Management | Customer SuccessCollaborated with key teams to launch WeWork's pilot Amazon building in EMEA, ensuring timely completion.Partnered with JLL real estate advisors to facilitate Amazon's integration into WeWork, enhancing client satisfaction.Led project management for Amazon and five other enterprise clients, optimizing workspace solutions.Coordinated with cross-functional teams to streamline operations, resulting in improved efficiency.Managed… Show more Enterprise Account Management | Customer SuccessCollaborated with key teams to launch WeWork's pilot Amazon building in EMEA, ensuring timely completion.Partnered with JLL real estate advisors to facilitate Amazon's integration into WeWork, enhancing client satisfaction.Led project management for Amazon and five other enterprise clients, optimizing workspace solutions.Coordinated with cross-functional teams to streamline operations, resulting in improved efficiency.Managed multiple enterprise accounts simultaneously, demonstrating strong organisational skills and client focus. Show less

Dublin, Ireland

Sales Lead | Account Management - SMB - WeWork Dublin LandingsManaged full sales cycle for qualified leads at WeWork Dublin Landings, securing multiple new clients.Negotiated contracts with both new and existing clients, ensuring favourable terms and client satisfaction.Maintained accurate forecasting through diligent pipeline and opportunity management.Oversaw account management for 32 SMB clients, fostering strong client relationships.Collaborated with cross-functional… Show more Sales Lead | Account Management - SMB - WeWork Dublin LandingsManaged full sales cycle for qualified leads at WeWork Dublin Landings, securing multiple new clients.Negotiated contracts with both new and existing clients, ensuring favourable terms and client satisfaction.Maintained accurate forecasting through diligent pipeline and opportunity management.Oversaw account management for 32 SMB clients, fostering strong client relationships.Collaborated with cross-functional teams in the UK and US, including accounts, billing, legal, IT, and security.Proficient in the following platforms: • Salesforce• Pardot - marketing automation by Salesforce• Salesforce Service Cloud • Zendesk • Looker • Workday• Medallia - Customer Experience Platform Show less

Dublin, Ireland

Customer Relationships | Sales | Account Management - Start-ups & Sole Traders - WeWork Charlemont Exchange WeWork was founded in 2010 with the vision to create environments where people and companies come together and do their best work. Since opening our first location in New York City, we’ve grown into a global workplace provider committed to delivering flexible solutions, inspiring, safety-focused spaces, and unmatched community experiences. Today, we're constantly reimagining how… Show more Customer Relationships | Sales | Account Management - Start-ups & Sole Traders - WeWork Charlemont Exchange WeWork was founded in 2010 with the vision to create environments where people and companies come together and do their best work. Since opening our first location in New York City, we’ve grown into a global workplace provider committed to delivering flexible solutions, inspiring, safety-focused spaces, and unmatched community experiences. Today, we're constantly reimagining how the workplace can help everyone, from freelancers to Fortune 500s, be more motivated, productive, and happy—because that’s how tomorrow works. Show less

Manhattan, New York City

Managed daily food and beverage operations, achieving high customer satisfaction.Implemented cost-saving strategies, reducing expenses by 12% while maintaining quality.Trained and supervised a team of 15, enhancing service efficiency.Resolved customer complaints promptly, improving overall dining experience.Collaborated with suppliers to secure best pricing, optimising inventory levels.

Greater New York City Area

Darragh enjoyed growing with the Tavern Hospitality Group for a little over 5 years. Here he was responsible for the success of a team of 50 who worked both front and back of the house. Other responsibilities included but were not limited to human resource management, sales monitoring and promotions, purchasing, and cost monitoring and analyses. Developing and nurturing relationships with key clients and suppliers along with executing routine negotiations was vital to our success. The… Show more Darragh enjoyed growing with the Tavern Hospitality Group for a little over 5 years. Here he was responsible for the success of a team of 50 who worked both front and back of the house. Other responsibilities included but were not limited to human resource management, sales monitoring and promotions, purchasing, and cost monitoring and analyses. Developing and nurturing relationships with key clients and suppliers along with executing routine negotiations was vital to our success. The consistent fast-paced environment led to critical thinking daily, managing both your team and your guests. Led and trained a 50+ team, ensuring policy adherence and operational excellence.Maintained 18% beverage cost through strategic purchasing and supplier negotiations.Implemented weekly budgets and sales goals, consistently meeting financial targets.Launched marketing campaigns, boosting customer engagement and brand visibility.Conducted performance evaluations, enhancing team productivity through targeted training. Show less

Greater New York City Area

Darragh began his journey with Tavern Hospitality as a member of the operations team and floor management. Here he displayed skills in teamwork, communications, sales, the ability to work under pressure, as well as illustrate an excellent work ethic and general happiness to engage and get the job done. From the outset, he exhibited comprehensive attention to detail in a customer-focused environment.

Clonskeagh Square

• Facilitated inbound calls, providing optimum advice to clients specific to their situation. • Made outbound calls to provide clients with resolutions to certain issues to ensure efficiency of service. • Undertook ad hoc administrative work.

Leeson St.

• Brainstorming and developing ideas for creative marketing campaigns.• Conducting market research to find answers about consumer requirements, habits and trends.• Undertake individual tasks of a marketing plan as assigned.• Plan and execute initiatives to reach the target audience through appropriate channels.

County Dublin, Ireland

• Was appointed head marketer in order to enhance and improve company presence as the preferred tool hire company in Dublin. • Refurbished both the Hire Here and Aircon Ltd. websites entirely. • Contacted prospective and existing customers in order to expand client reach and to strengthen client relationships.

Graduate Of Bsc. Business And Management From Dublin Institute Of Technology, Strategic Management, Marketing & Sales, General, 2.1

Activities and Societies: Fields of Study Included; Business & Society, Strategic Information Systems, Marketing Communications, Global.

Leaving Certificate

Activities and Societies: Gaelic Football and Hurling, Athletics, Captaen na Gaeilge in Year One. Subjects studied: • Irish • Geography •.