It Specialist
Current- Trained military, government and selected contractors on the use of GDMS software application in support of the US Army mission, “War on Terrorism”.
- Managed software changes, completed configuration changes, installed software and anti-virus updates, performed virus detection/eradication, and conducted routine file back up for user and systems data
- Responded to trouble-tickets, problem diagnosis, user assistance, user and maintenance documentation, and systems performance evaluation.