Darrell Dixon Email & Phone Number

United States

• Achieve store KPIs consistently by providing personnel management, optimizing sales, strengthening marketing tactics, and empowering staff to reach targets.
• Offer coaching, development, mentorship, training, and guidance to staff to drive store performance and execution; cultivate a productive and positive work environment by providing motivation and development to 14.
• Develop and implement effective marketing strategies to appeal to wide audience and capture interest to drive sales.
• Execute sales/commission matrix utilized across region to effectively increase sales.
• Achieved recognition within the region by attaining top 5 ranking in terms of % to goal.

Baltimore, Maryland, United States

• Propelled store execution and performance while building consumer loyalty to T-Mobile by exceeding customer expectations on every interaction.
• Optimized efficiency by moving top-of-the-line sales system and engaged team through demonstrating initiative and leading by example
• Guided strategy development that aimed to increase sales and ensure alignment of staffing plans with business goals.
• Encouraged and empowered store associates through providing outstanding training, motivation, and challenges to staff to increase productivity and reach succession-planning goals.
• Selected as the District JUMP Champion grew JUMP protection and upgrade plan percentage from 76% to 93%.
• Functioned as the Special Assignment Manager responsible for increasing sales revenue in 9 locations by coaching store managers and leading by example.

Frederick, Maryland, Rockville, Maryland United States

• Facilitated the development and execution of overall company growth strategy and coordinated sales efforts by establishing sales goals, requirements and motivating 15+ sales representatives.
• Handled a high volume of customer transactions and consistently identified new business opportunities and potential customers to ensure profitable growth; engaged with in a meaningful and attentive manner to establish.
• Formed and maintained an in-depth understanding of the organizations’ core competencies and applied this knowledge to provide value-added solutions to customers.
• Promoted and fostered a customer-focused culture and engaged customers utilizing selling skills while maintaining a balance of high velocity and high service.

Driving sales,coaching and training

Washington DC-Baltimore Area

• Piloted and coordinated visual presentations and assisted in daily retail operations.
• Lead and assisted employees in successfully achieving business and personal sales goals.
• Supplied excellent customer service and support that yielded high repeat and referral business.
• Garnered product knowledge to guarantee the best-suited product for the customer’s needs; asked clarifying questions in interactions with clients to tailor recommendations to client needs.
• Instructed and coached 10+ staff on how to effectively perform duties to ensure personal and company growth.
• Cultivated and maintained ongoing, positive relationships with business management, all wireless vendors, and customers.