Darrell Ramos Email & Phone Number

Darrell Ramos is a Technical Support Engineer at iMaxB Solutions at iMAX - Interactive Mobile at Extremes Solutions Co..

• Technical Support Engineer

  Imax - Interactive Mobile At Extremes Solutions Co.

  May 2010 - Present

  • Excellent communication and people interaction skillso Maintaining and developing relationships with customer via meetings, telephone calls and emails;o Visiting potential customer to prospect for new business;o Expand business opportunities to current customers including soliciting recommendations to other companies;o Performs presentations and technical demonstration of company products such as  Barcode scanner Barcode printer Consumables (ribbons and… Show more • Excellent communication and people interaction skillso Maintaining and developing relationships with customer via meetings, telephone calls and emails;o Visiting potential customer to prospect for new business;o Expand business opportunities to current customers including soliciting recommendations to other companies;o Performs presentations and technical demonstration of company products such as  Barcode scanner Barcode printer Consumables (ribbons and label) Mobile computer Access point IP camera And other wireless infrastructure to client• Attends and assist clients for any technical and products concerns.• Applicable solutions and support for their configuration problems.• Executes products configurations and project set-up based on client needs.• Provides technical site survey for Wifi and WLAN connection.• To assist our contructors for industrial cabling especially in indoor and outdoor WLAN application.• Provide product actual training to clients or end users.• Keep abreast of technical developments by attending product provider’s training• Representing the organization at trade exhibitions, events and demonstrations;• Sending Return Materials Authorization (RMA form) to our clients and principals regarding for product warranty repairs.o For hardware has not covered warranty. Prepares formal proposal or quotation for spare parts and preventive maintenance contract to client. Show less

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  Sti E-College Southwoods

  Computer Science