Darrell Smith

Darrell Smith Email and Phone Number

UK MD at Alumni Services @ Alumni Services
singapore, singapore
Darrell Smith's Location
United Kingdom, United Kingdom
Darrell Smith's Contact Details

Darrell Smith personal email

n/a

Darrell Smith phone numbers

About Darrell Smith

Creating mobile apps to help small businesses grow their profits, footfall and customer loyalty. You can contact me at darrell@eazi-apps.com

Darrell Smith's Current Company Details
Alumni Services

Alumni Services

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UK MD at Alumni Services
singapore, singapore
Website:
alumniserv.com
Employees:
13
Darrell Smith Work Experience Details
  • Alumni Services
    Uk Managing Director
    Alumni Services Aug 2021 - Present
    United Kingdom
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  • Beacon Business Solutions Ltd
    Director
    Beacon Business Solutions Ltd Oct 2019 - Jul 2021
    Birmingham, England, United Kingdom
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  • Freelance
    It And Programme Management Consultant
    Freelance Sep 2018 - Oct 2019
    United Kingdom
    Leveraging technology experience and knowledge, including policies, procedures, and processes, to improve IT, network, and programme operations for major clients.
  • Bt
    Bt Corporate And Small Medium Enterprises - Cio & Programme Director
    Bt Dec 2015 - Aug 2018
    Birmingham, United Kingdom
    Spearheaded work stream owners, external software development partners, third-party suppliers, and subject matter experts to manage the delivery process of IT strategies as per high quality standards. I have directed overall operation of IT organisation and senior stakeholders through utilisation of technical and leadership skills. I have established strong business relationship with CEO and MD level stakeholders in order to resolve conflicts and achieve work objectives.► Delivered £70M of EBITDA benefit by selecting and deploying advanced Microsoft AX Dynamics ERP solution in sales, procurement, logistics, finance, and operations.► Prepared IT governance and results-driven strategies for BT’s large corporate and key clients, which resulted in selling customer solutions instead of individual products.► Launched an impeccable single sales CRM ecosystem through rationalisation of multiple Salesforce instances as well as modernised 50+ Configure Price Quote CPQ) tools.► Achieved end user satisfaction by 28% in a year through utilisation of refresh tools and arrangement of technology programme.
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  • Bt Fleet
    Bt Fleet - Cio & Programme Directior
    Bt Fleet Sep 2013 - Nov 2015
    Coventry, United Kingdom
    Provided robust fleet management capability for commercial vehicles across the UK. Identified and mitigated long-standing technical and security risks to improve major systems transformation programme efficiency. Altered all front-end systems and technology used by 600 BT vehicle mechanics, 2000 partner garages, and several hundred external business customers.• Reduced operational cost by 20% on annual basis by initiating customer self-service and transforming business process, IT and infrastructure solutions across the UK garage network.• Implemented Agile (SCRUM) as the key software development methodology.• Drove YOY growth by establishing opportunities in technology sector to generate new business.
  • Bt
    Bt Wifi - Project Director
    Bt Oct 2012 - Aug 2013
    Ipswich, United Kingdom
    Oversaw and maintained governance for all IT and network change for the BT WiFi portfolio. Prepared, allocated, and administered capital and operating expenditure budgets.• Made several enhancements for portfolio by rationalising WiFi connectivity, building key infrastructure, enhancing customer satisfaction, and meeting overall regulatory requirements.• Minimised 25% IT spend on annual basis through execution and management of a released based development lifecycle.
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  • Bt
    Quality Assurance (Qa) Project Director
    Bt Oct 2006 - Sep 2012
    Ipswich, United Kingdom
    Provided a leadership role for 30 BT people and 300 sub-contractors by ensuring accuracy for BT wholesale products and white labelled managed services. Planned and allocated up to £20m annual budget for test programme and ensured test completion within agreed budget. Controlled the transformation of a set of stovepipe teams into a single product focused teams to deal with single test strategy in an efficient manner.• Implemented testing techniques at early stages in lifecycle and prevented duplication among test phases, which resulted in reducing product launch cycle time by six weeks.• Designed and introduced a revised QA operating model reducing costs by 20%.
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  • Bt
    Network Engineering - Technical Delivery Manager
    Bt Sep 2005 - Oct 2006
    Birmingham, United Kingdom
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  • Bt
    Voip Platform Manager
    Bt Sep 2000 - Oct 2005
    Birmingham, United Kingdom
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  • Sunrise (Switzerland)
    Head Of Service Design And Planning
    Sunrise (Switzerland) Nov 1998 - Sep 2000
    Zürich Area, Switzerland
  • Bt
    Advanced Voice Services - Network Design And Customer Srvice Operations
    Bt Aug 1993 - Oct 1998
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Darrell Smith Skills

Telecommunications Service Delivery Project Delivery Business Process Improvement Program Management Stakeholder Management Managed Services Change Management Service Assurance Solution Architecture Outsourcing Business Transformation It Strategy Prince2 Team Leadership Broadband Open Source Software Ip Voip Vendor Management It Service Management Business Analysis Requirements Analysis Consulting Integration Customer Relationship Management Enterprise Resource Planning Software Project Management Business Strategy Cloud Computing Itil Project Management Strategy Project Portfolio Management Agile Methodologies Business Process Project Management Office Quality Assurance Software Development Life Cycle Risk Management Budget Management Agile Project Management Leadership Management Team Management Problem Solving Coaching Msp Practitioner Technology Change Management Senior Stakeholder Management Pre Sales

Darrell Smith Education Details

Frequently Asked Questions about Darrell Smith

What company does Darrell Smith work for?

Darrell Smith works for Alumni Services

What is Darrell Smith's role at the current company?

Darrell Smith's current role is UK MD at Alumni Services.

What is Darrell Smith's email address?

Darrell Smith's email address is darrell.2.smith@bt.com

What is Darrell Smith's direct phone number?

Darrell Smith's direct phone number is +44.194.172.*****

What schools did Darrell Smith attend?

Darrell Smith attended Saïd Business School, University Of Oxford, University Of Bristol.

What skills is Darrell Smith known for?

Darrell Smith has skills like Telecommunications, Service Delivery, Project Delivery, Business Process Improvement, Program Management, Stakeholder Management, Managed Services, Change Management, Service Assurance, Solution Architecture, Outsourcing, Business Transformation.

Who are Darrell Smith's colleagues?

Darrell Smith's colleagues are Anastasya Nicola, Nia Euodia, Catherine Cheng, Noel Mookerji, Shivani Jhaveri, Neon Lai, Shoaib Bagwan.

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