Dependable, energetic, results oriented, U.S. Army Veteran and IT Professional with several years of significant experience and training in IT troubleshooting and problem solving. The ability to assist with operating various computer systems, networking systems, peripheral equipment, and related tools such as personal computers, printers, monitors, copiers, servers, hard drives, scanners, local area networks, network switches, onsite or remote technical support, up-to-date knowledge of computer operating systems, and provide consistent, friendly, and helpful IT service. Experience with different versions of the Windows operating systems, file sharing, and setting up printers on and off a network. Extensive experience working with Microsoft Office products including Word, PowerPoint, Excel, and Outlook as well as working with Windows 10 Pro and features.