Darrell Hacker
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Darrell Hacker Email & Phone Number

Service Desk Supervisor II
Location: Cincinnati, Ohio, United States 8 work roles 2 schools
1 work email found @fuse.net 1 phone found area 513 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email l****@fuse.net
Direct phone (513) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Service Desk Supervisor II
Location
Cincinnati, Ohio, United States

Who is Darrell Hacker? Overview

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Quick answer

Darrell Hacker is listed as Service Desk Supervisor II based in Cincinnati, Ohio, United States. AeroLeads shows a work email signal at fuse.net, phone signal with area code 513, and a matched LinkedIn profile for Darrell Hacker.

Darrell Hacker previously worked as President at 2Dventures Inc. and Sr. Technical Support Specialist at Worldpay. Darrell Hacker holds Bachelors; Associates Of Applied Science, Technical Management, 4.0/4.0 - Summa Cum Laude from Devry University.

Company email context

Email format at fuse.net

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*@fuse.net
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AeroLeads found 1 current-domain work email signal for Darrell Hacker. Compare company email patterns before reaching out.

Profile bio

About Darrell Hacker

•Excellent written and verbal communication skills. •Proven track record to work on multiple projects concurrently while managing time effectively.•Ability to simplify complex things for a broader audience understanding.•Highly motivated, quick learner, self-driven, flexible to fast paced and frequent change.•Exceptional interpersonal skills, strategic thinker, natural leader. •CompTIA A+ Certified.•Lean Six-Sigma Yellow Belt Certified.•DeVry University GPA 4.0/4.0 – Suma Cum Laude

Listed skills include Itil, Sharepoint, Active Directory, Computer Hardware, and 38 others.

8 roles

Darrell Hacker work experience

A career timeline built from the work history available for this profile.

President

2Dventures Inc.

Cincinnati, OH

  • Manage day-to-day operations of busy online shop and accompanying blog
  • Promoted products on multiple channels, including social media and online ad campaigns
May 2005 - Oct 2021

Sr. Technical Support Specialist

Mason, Ohio, United States

  • Serves as the primary contact for customer issues via inbound call support
  • Troubleshoot customer problems, identify the root cause of the problem and use tools and resources appropriately to determine a resolution
Jan 2020 - Jul 2020

Tire Sales Agent

Springdale, OH

  • Apply effective negotiation and interpersonal skills to sell a high-volume of tires to customers
  • Proactively identify and address the repair and maintenance needs of customers
  • Demonstrate the benefits and features of all company products
  • Productively manage client relations to encourage their repeat business, sales, and satisfaction
Aug 2018 - Jul 2019

Technical Support Analyst

Erlanger, KY

  • Provided dynamic technical support to clients with desktop, laptop and smart phone issues
  • Promptly reconciled customer technical issues within time-sensitive deadlines and budgetary constraints
  • Displayed a friendly and professional demeanor when handling a high-volume of incoming calls
  • Break-fix support to laptop/desktop (mainly dell and HP)
  • Hardware and Software troubleshooting
Aug 2016 - Jun 2017

Service Desk Supervisor Ii

Atos

Mason Ohio

  • Create monthly/yearly analyst score card audits resulting in consistent SLA attainment.
  • Conduct monthly analyst one on ones to discuss their career plans; this mentoring has prepared 7 analysts to be promoted into internal management positions.
  • Coordinated analyst coaching sessions to drive team performance from a 3.2/5 to 3.8/5 in less than 6 months.
Aug 2008 - Feb 2016

Process Analyst

Atos
  • Simplified the design of business processes, this realignment of process lowered analyst talk time by 20 seconds per call.
  • Interfaced with customers to identify account process and cost savings improvements.
  • Pioneered training courses, workshops and methods that improved analyst resolution rate by 3%.
Aug 2005 - Aug 2008

Service Desk Phone Support Analyst Iii

Atos
  • Commended for consistently achieving all account service level goals.
  • Managed VPN support services.
  • Accountable for ACE Securid database account administration.
  • Hands-on Blackberry support experience
Jun 2002 - Aug 2005

Retail Sales Account Associate

Cincinnati, Ohio

  • Involved in daily operations of electronic sales generating $1 million annually
  • Provided floor sales leadership and support for eight associates
  • Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions
  • Educated customers on available product options to meet and exceed customer service experience
  • Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention
May 1997 - Jun 2002
2 education records

Darrell Hacker education

Bachelors; Associates Of Applied Science, Technical Management, 4.0/4.0 - Summa Cum Laude

Activities and Societies: Socirty For Human Resource Management, American Marketing Association, Alpha Chi Society

Associates Of Applied Science - Electronics Engineering Technology, Electrical And Electronics Engineering, 3.9/4.0 - Summa Cum Laude

Itt Technical Institute

Activities and Societies: Student Council Class President 1997-1999, National Vocational Honor Society Induction 1999, Student Academic.

FAQ

Frequently asked questions about Darrell Hacker

Quick answers generated from the profile data available on this page.

What is Darrell Hacker's role at their current company?

Darrell Hacker is listed as Service Desk Supervisor II.

What is Darrell Hacker's email address?

AeroLeads has found 1 work email signal at @fuse.net for Darrell Hacker.

What is Darrell Hacker's phone number?

AeroLeads has found 1 phone signal(s) with area code 513 for Darrell Hacker.

Where is Darrell Hacker based?

Darrell Hacker is based in Cincinnati, Ohio, United States.

What companies has Darrell Hacker worked for?

Darrell Hacker has worked for 2Dventures Inc., Worldpay, Tires Plus Total Car Care, Pomeroy, and Atos.

How can I contact Darrell Hacker?

You can use AeroLeads to view verified contact signals for Darrell Hacker, including work email, phone, and LinkedIn data when available.

What schools did Darrell Hacker attend?

Darrell Hacker holds Bachelors; Associates Of Applied Science, Technical Management, 4.0/4.0 - Summa Cum Laude from Devry University.

What skills is Darrell Hacker known for?

Darrell Hacker is listed with skills including Itil, Sharepoint, Active Directory, Computer Hardware, Leadership, Training, Service Delivery, and Help Desk Support.

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