Immunology

•Achieve sales objectives for Janssen Biotech’s immunology, buy and bill products and services•Educate providers, office staff and financial executives on first-in-class biologic clinical info, the complex managed care landscape and the multiple resources Janssen provides•Launch new Ulcerative Colitis indication within market•Navigate complex fulfillment issues and create a streamlines process for continuous success within unique offices•Partner with Access Reimbursement Specialists, Area Business Specialists, Medical Science Liaison for overall territory success

•Achieved sales objectives for Janssen Biotech’s immunology, buy and bill products and services•Educated providers, office staff and financial executives on first-in-class biologic clinical info, the complex managed care landscape and the multiple resources Janssen provides•Navigated complex fulfillment issues and create a streamlines process for continuous success within unique offices•Partnered with Access Reimbursement Specialists, Area Business Specialists, Medical Science Liaison for overall territory success

•Specialty experience: pain management, neurology•Drove demand through specialty, pain-management channels•Successfully launched new medication •+300% Q4 growth in 2017•+133% Q1 growth in 2018 •Top 5 in the nation in sales for Q1 2018

•Created demand by executing marketing strategy and promoting entire product portfolio•Delivered sales messaging and executed programs to achieve sales targets•Exceeded 100% sales targets every quarter of newly launched medication •107% Portfolio Attainment Average: Q2 2017•Rep of the Quarter: Q4 2016

Program Manager for the Commercial Services division:-Create and execute the comprehensive Commercial Services strategy across multiple departments including IT, marketing, risk management and operations.Business Support Manager for the Commercial Services division:-Design and implement performance indicators that reflect operational expectations and procedures for national sales team and regional commercial account coordinators. MS Dynamics CRM Administrator throughout the Commercial Services division:-Review and assess the effectiveness of the data flows and cycles to ensure accurate performance reporting and achievement of budgeted financial metrics.-Functioned as Microsoft Dynamics CRM administrator.

-Functioned as Microsoft Dynamics CRM administrator.-Managed (on-site and remotely) national team of account coordinators who execute day to day operation.-Built and maintained strong communication channels and cross-functional relationships.-Managed and vetted the acquisition of national service partners through service agreement terms and conditions by partnering with risk management.-Collaborated with corporately-owned and franchise-owned field operations to ensure execution of scheduled commercial services.-Created, organized and reported appropriate information to management team.

-Identified, prioritized and executed incoming business objectives by fulfilling requested merchandise shipments within stringent brand deadlines.-Evaluated, managed and developed team to increase performance and efficiency and reduce labor costs.-Managed and cultivated multiple 3rd party and cross-functional relationships through alignment of priorities and on-going status evaluations.-Researched, formulated and implemented associate recognition program which improved associate work experience and lead to the largest increase in engagement scores in the distribution center.-Selected to participate in the Culture Champions Committee to facilitate the improvement of associate engagement metrics across other departments.-Selected by HR Recruiting to participate in exclusive Ohio State University recruiting event.

-Consulted clients on compliance and operational strategies.-Developed and maintained strong relationships with existing clients through research and expertise in market landscape, products and services, which lead to sales of additional business services.-Identified opportunities to strategically add portfolio of ADP services and solutions within assigned territory.

-Researched, planned and executed appropriate inventory deployment based on sales trends which drove an increase in Black and Decker sales to distributors and end-users.-Discerned appropriate product line focus to reflect market subtleties.-Managed successful completion of merchandising objectives amongst distributors to create increased sales opportunities.-Developed and managed strong distributor partnerships by effectively communicating weekly/monthly/quarterly focus and objectives, which created increased brand acceptance and a distributor-level sales focus.-Planned and hosted regional seminars to promote new product information and communicate forecasts to distributors.-Operated market budget independently and within guidelines.

-Operated and managed branch profitability through P&L analysis, overhead control and payroll management which drove an increase in profit margin.-Reconciled 100% of daily/weekly/monthly financials, including accounts payable/receivable.-Planed and implemented operating strategy according to forecasted sales goals.-Completed personnel management which included recruitment, development and performance appraisals and resulted in higher productivity and decreased technician turnover rates.-Instituted and evaluated programs to improve customer retention and ensure quality control, which resulted in decreased expenses and customer complaints filed.