SOC Telemed is focused on transforming healthcare by enabling patients to have increased access to the highest quality care via a technology-enabled platform. We partner with healthcare organizations to bring clinicians and patients together using innovative technologies to improve clinical care and patient outcomes in a measurable way.

Specialize in maximizing client relationships utilizing a proven process within IT solution companies. Extensive experience in acquiring, growing and retaining strategic accounts and business partners. Passionate about integration management and making a positive impact on clients and the companies that serve them. Open to full time and contract to hire opportunities where I can apply my experience in business partner relations, sales, and consultative account management.

Leading provider of medical necessity compliance, denials management, and revenue integrity services.• Team exceeded growth “target” by 250%.Led eight account managers in the West/Midwest to optimize C-level executive relations and grow $90 million revenue baseline utilizing onsite value-based analytics presentations. Achieved highest individual book of business growth “target” at 900%. Worked with account managers and key clients to surface issues and minimize attrition through proactive strategies, tactics, and operational initiatives to continuously enhance client satisfaction. • Developed presentation focused on operational metrics to exceed client satisfaction objectives.Identified client C-level key performance indicators and prepared new presentation script that focused on solution value proposition and incorporated “real life” business scenarios to illustrate impact on client key performance indicators. Collaborated with analytics team to enhance metrics and coached account managers on the company value proposition that resulted in exceeding Voice of the Customer response rate and satisfaction scores.• Increased client revenue 100% with creative payer/provider process.Oversaw implementation of a leading edge medical necessity compliance and denial management process with national payer and preeminent health system. Managed ongoing cross-functional relationship that significantly reduced payer/provider friction. Utilized SalesForce to monitor and communicate key account metrics.• Exceeded same store sales by 300% through onsite quarterly results-based performance reviews.Developed C-level relationships across 120 preeminent hospitals and health systems. Presented measurable service results, comparative metrics, industry updates, value add services, and process improvement recommendations. Responsible for client growth plans, satisfaction, communication, and cross-functional risk mitigation plans when needed.

Provider of software workflow solutions focused on patient-centered care and revenue cycle management.• Converted prospective clients into $4 million sales pipeline.Maximized limited resources and focused prospecting activities toward target accounts in territory. Located appropriate C-level executives and influencers at prospective organizations; created email introduction, formal script for warm call, prospect interview, and solution presentation. Comprehensive outbound sales campaign identified $1 million in near-term sales opportunities and $3 million in long-term revenue potential.

VC-backed manufacturer of intelligent data capture products for the healthcare, voting, and entertainment industries.• Targeted $6 million electronic health records market by developing comprehensive go-to-market plan that was endorsed by board of directors.Prepared and sourced executive-level prospect list of 200 potential partners and created cohesive sales plan positioning company as industry expert (supported by introduction letter, follow-up presentation, partner case study, and Web site improvements). Developed innovative process improvement solution specifying enhancements to products and software requirements by working with internal engineering team.• Built executive relations with channel partners to increase sales volume by 50%.Implemented proactive business development campaign to engage EMR, health risk assessment, and clinical trial healthcare channel partners. Identified outstanding concerns with partner executives and worked with company resources to resolve issues. Identified partners needs to meet performance objectives and partner expectations.