Darrell Miley Email & Phone Number

Plays a critical role for setting customers up for success by shaping and then leading the execution of large and transformational projects. Serves as a trusted advisor to customers, providing guidance to sales & Professional Services teams, and ensuring the highest levels of customer satisfaction. Conducts discovery of customer’s business needs, and then develops and articulates comprehensive modernization strategies. Maintains the executive relationships throughout the implementation, manages escalations from customer stakeholders, and provides strategic guidance to the project team.

Mclean, Virginia

Serve as a program and project manager leading strategic cloud engagements. Creates and executes project work plans and manages them on an ongoing basis based on the changing needs of clients. Identifies and manages resources for the team and guides daily activities in an operational capacity by assigning individual responsibilities. Serves as the ScrumMaster for projects utilizing Acumen’s methodology for delivery. Reviews and executes delivery and communication of all aspects of the engagements with clients and stakeholders. Identifies and creates a mitigation plan for risks related to the engagement. Educates and guides the project teams and clients in the use of Agile best practices and processes for delivery and ongoing enhancements.

Serve as a strategic advisor and Salesforce product and platform expert for large and complex Enterprise customers. Advise and mentor diverse teams, including customer and partner resources in technical and functional delivery aspects at a program level. Advise and articulate program/project strategies on enabling technologies that include the Force.com Platform. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Force.com platform education.

Herndon, Va

Serve as senior-level transformation consultant with direct line to key stakeholders within Fortune 500 organizations nationwide. Lead multiple consulting teams in strategy development and roadmap implementation for AWS’s cloud platform for key clients in Finance, Pharmaceutical, Health Care, Consumer Products, and Energy.Selected to lead the AWS Cloud Adoption Framework virtual team tasked with ongoing development of the company’s cloud adoption methodology, creating reusable content and IP, and extending resource capabilities of external partners with innovative IT strategic planning.Delivered on-site technical engagements with partners and customers including participating in pre-sales on-site visits, understanding customer requirements, and proposing and delivering packaged offerings, and delivering custom solution engagements.

Palo Alto, Ca

Responsible for driving adoption of VMware solutions into the strategic accounts segment of VMware’s Business. Routinely engages with Director, VP and C-level executives, both internally and externally, providing perspective and guidance on long-term business & technology strategy, investments and innovation drawing upon their depth and breadth of technical and business management knowledge . Leads cross-functional project teams on high-profile engagements, facilitates executive workshops, represents VMware at executive forums, and educates VMware account teams on strategy best practices and industry trends.

Responsible for creating strategic IT plans and performing IT benchmarking for Fortune 500 companies. Areas of focus include organizational effectiveness and efficiency, technology readiness and overall IT performance. Utilizes interactive executive planning sessions, assessments industry research for formulation of recommendations and adoption of industry best practices. Recommendations include IT transformation plans, industry and departmental bench marking for purposes of KPI creation and measurement, overall business and IT architecture enhancements, technology roadmaps, portfolio management strategies including financial recommendations.

As an advisor in both the Enterprise Architecture and IT Strategy domains. Participated in the selling (e.g. proposal building) and delivery of EA or IT Strategy Offerings. Participated in the development of specific activities, processes and methods for defining or assessing IT Strategy and IT Effectiveness solutions. Applied knowledge of technology, reference architectures, architecture frameworks (e.g. TOGAF, Zachman), design patterns, and modeling techniques. Provided guidance and leadership to client teams, individuals. Facilitated interviews and workshops with group participants at all levels of a organization.

Responsible for working with clients on the areas of Value Creation involving IT Cost Reduction, Benchmarking, IT-enabled innovation; Direction Setting by utilizing techiques and methods such as IT Strategy, Outsourcing strategy, Enterprise Architecture Strategy (Applications, Data and Infrastructure) and Investment Portfolio Analysis; Capability Planning by leveraging IT Process Maturity Assessment, IT Workforce Capability Assessment/Transformation, Service Management Transformation, Business/IT Relationship Transformation, IT-enabled Innovation Capability

As a member of the office of the CIO, led the team that defined, created and implemented the IT Vendor Relations organization for Marriott. Responsible for overseeing and leading the end user technology organization (greater than 300 people) which provided all end user services (procurement, messaging, applications, support, etc). Drove innovation through strategic planning, developing technology consumption plans and establishing proactive measuring and reporting methods on the success of the organization and value to the business. Managed P&L in a charge back environment.